Business Details
15 Years
experience
Emergency
services
Your Trusted IT Partner in Croydon
RedDoor IT has been delivering comprehensive managed IT support, cybersecurity, and communications solutions for over 14 years. Our team of certified professionals specialises in tailoring technology services to meet the unique needs of businesses ranging from small enterprises to larger organisations. We provide 24/7 UK-based support, ensuring rapid response times and minimal downtime for our clients. Our commitment to excellence is demonstrated through our IASME-licensed Cyber Essentials and Cyber Essentials Plus certifications, which reflect our dedication to maintaining the highest standards of cybersecurity. We pride ourselves on offering cost-effective solutions that maximise return on investment, including cloud storage, hosted desktops, hardware sales, and Microsoft 365 services.Our proven track record of over 95% customer retention underscores our ability to build long-lasting relationships based on trust and integrity. We work closely with clients to understand their business goals, providing strategic IT solutions that enable them to focus on growth rather than technical challenges. Our proactive monitoring and management services prevent issues before they arise, ensuring seamless operations. With offices in Croydon and Crawley, we serve businesses across Surrey, West Sussex, and beyond, supporting all major brands and technologies.
Services
Managed IT Support
Cyber Security
Microsoft 365 Services
Cloud Storage
Hosted Desktops
Hardware Sales
Consumables Supply
VOIP Solutions
Business Broadband
Cyber Essentials Certification
Details
- Year established: 2011
Highlights and features
- 14 years of experience delivering tailored IT solutions
- 24/7 UK-based support with rapid response times
- IASME-licensed Cyber Essentials and Cyber Essentials Plus certifications
- Proactive system monitoring to prevent downtime
- Cost-effective, scalable services for businesses of all sizes
Associations and certifications
- IASME
- Cyber Essentials
- Cyber Essentials Plus
What people say
Quick response
Excellent technical support
Proactive suggestions
Efficient problem resolution
First class support
Services
Managed IT Support
Our managed IT support services provide proactive monitoring, maintenance, and rapid issue resolution for businesses of all sizes. We ensure systems remain secure, up-to-date, and optimised for peak performance. Clients benefit from reduced downtime, predictable costs, and access to expert technical resources.
Cyber Security
We offer comprehensive cybersecurity solutions including threat detection, vulnerability assessments, and Cyber Essentials certification support. Our services protect against ransomware, phishing, and data breaches while ensuring compliance with industry standards. Continuous monitoring and staff training enhance overall security posture.
Microsoft 365 Services
Our Microsoft 365 expertise covers migration, implementation, and ongoing management of cloud-based productivity tools. We help businesses maximise collaboration, data security, and compliance through tailored SharePoint, Teams, and Exchange Online configurations. 24/7 support ensures uninterrupted operations.
Cloud Storage
We provide secure cloud storage solutions with redundant backup systems and enterprise-grade encryption. Our services enable seamless remote access, real-time collaboration, and scalable storage capacity. Implementation includes private, public, and hybrid cloud options tailored to specific business requirements.
Hosted Desktops
Our hosted desktop solutions offer flexible remote access to business applications and data from any device. The service includes secure UK-based data centre hosting, automatic updates, and scalable infrastructure. Businesses benefit from reduced hardware costs and improved disaster recovery capabilities.
People
Mark Deragon
Managing Director
With over 30 years in IT, Mark leads RedDoor with strategic vision and technical expertise. He specialises in managed support, network infrastructure, and cybersecurity. His leadership drives organisational success through innovation and client-focused solutions.
Barry Hannah
Cybersecurity & Technology Director
Barry brings nearly 25 years of IT experience, focusing on cybersecurity and managed services. He ensures technical excellence while maintaining high service standards. His expertise includes implementing robust security frameworks and client-focused technology solutions.
Kirsten Taylor
Operations Director
Kirsten manages operations and accounts with eight years at RedDoor. She combines technical knowledge with business administration expertise. Her role includes client relations, process optimisation, and supporting company growth initiatives.
Tony Deragon
Director of RedDoor Trade
With seven years in account management, Tony specialises in tailored IT solutions for tradespeople. He focuses on client communication, solution implementation, and business development. His approach combines technical expertise with practical business understanding.
Gordon Walker
Business Mentor
Gordon provides strategic guidance for company growth and leadership development. With extensive experience in IT outsourcing contracts, he supports organisational transformation and operational excellence through coaching and mentoring programmes.
Questions
What IT services do you offer for small businesses?
We provide managed IT support, cybersecurity, cloud storage, Microsoft 365 implementation, and hardware solutions tailored to small businesses. Our services include 24/7 support and Cyber Essentials certification options.
Are you certified for Cyber Essentials?
Yes, we are an IASME-licensed Certification Body for both Cyber Essentials and Cyber Essentials Plus, helping businesses achieve and maintain these important security accreditations.
Do you offer 24/7 IT support?
Yes, we provide 24/7 UK-based support with guaranteed response times. Our team handles emergency situations and regular technical queries outside standard business hours.
What are your IT support package prices?
Our packages start at £17.50 per device for Essential 360, £55 for Core 360, £90 for Advanced 360, and £120 for Ultimate 360. Cloud packages start at £10 per user.
Can you help with cloud migration?
Yes, we offer complete cloud migration services including data transfer, system configuration, and staff training. We support private, public, and hybrid cloud implementations with ongoing management.
Do you support businesses outside Croydon?
While based in Croydon and Crawley, we support clients across Surrey, West Sussex, and the wider UK through remote support and on-site visits when required.
