Experience the Art of Luxury Watchmaking and Fine Jewellery
At New Cavendish Jewellers, we pride ourselves on being one of the oldest and most respected retailers of luxury watches and fine jewellery in London. Established in 1982, our family-owned boutique, located on the famous Marylebone High Street, offers a bespoke service that is unparalleled in the industry. With over forty years of expertise, we have built a reputation for honesty, integrity, and professionalism, earning us the trust of our clients and the respect of our peers.
Our Services
We are proud to be an official retail partner for some of the world's most renowned luxury watch brands, including Cartier, IWC Schaffhausen, Jaeger-LeCoultre, Breguet, NOMOS, and Longines. Our extensive collection of exquisite watches is carefully curated to cater to the diverse tastes and preferences of our discerning clients. From elegant dress watches to sophisticated chronographs, we have a timepiece to suit every style and occasion.
In addition to our impressive watch collection, we also offer a stunning range of fine jewellery, featuring precious stones such as diamonds, sapphires, rubies, and emeralds, set in exquisite platinum and gold pieces. Our jewellery collection includes elegant bracelets, earrings, pendants, and rings, each carefully crafted to showcase the beauty and craftsmanship of our esteemed brands.
Our Commitment
At New Cavendish Jewellers, we are committed to providing our clients with an exceptional shopping experience, whether in-store or online. We take pride in our expertise and knowledge, which enables us to offer personalized guidance and advice to ensure our clients make an informed and confident purchase. We also offer a comprehensive after-sales service, including battery replacements, jewellery repairs, and maintenance, to ensure our clients' treasured possessions remain in pristine condition.
Excellent Customer Service and Purchase Experience
Many reviewers praised the excellent customer service and purchase experience at New Cavendish Jewellers. They mentioned the friendly and knowledgeable staff, particularly Jitesh and Nicola, who provided great assistance and made the purchasing process smooth and enjoyable. Several reviewers appreciated the personalized service, communication, and updates throughout the process.
Positive Experiences with Watch Purchases
Reviewers were pleased with their watch purchases, mentioning that the processes were painless, and the staff were professional, informative, and patient. Some reviewers appreciated the ability to try on watches and receive excellent advice from the staff. A few reviewers mentioned that they received their watches quickly, with some even receiving them on the same day or within 48 hours.
Professionalism and Attentiveness
Many reviewers commended the owners and staff for their professionalism, attentiveness, and genuine desire to ensure customer satisfaction. They appreciated the staff's knowledge and expertise, which helped them make informed decisions about their purchases.
Minor Issues Resolved
One reviewer experienced a minor issue with a damaged bracelet, but the owner resolved the issue professionally and refunded the difference in charges.