Business Details
44 Years
experience
Luxury Watches & Jewellery in London Since 1982
Established in 1982, New Cavendish Jewellers is a family-owned business with a legacy of excellence in luxury watches and fine jewellery. Located on London's prestigious Marylebone High Street, we have cultivated long-standing partnerships with iconic brands such as Cartier, IWC, and Jaeger-LeCoultre since the 1980s. Our team combines decades of expertise with a commitment to personalized service, offering a curated selection of timepieces and jewellery alongside comprehensive after-sales support, including repairs and valuations.As an independent retailer, we prioritise client satisfaction through a seamless blend of traditional craftsmanship and modern retail innovation. Our Financial Conduct Authority authorisation underscores our dedication to ethical practices and financial transparency. With a global clientele and a strong online presence, we continue to uphold the principles of integrity and professionalism that have defined our business for over four decades.
Services
Luxury Watches
Fine Jewellery
Watch Repairs
Jewellery Valuations
0% APR Financing
Details
- Year established: 1982
Highlights and features
- Established in 1982 with expertise across four decades of horological heritage
- Official retail partner for Cartier, IWC, and Jaeger-LeCoultre since the 1980s
- Comprehensive in-house repair service for luxury timepieces and jewellery
- Family-owned business combining traditional craftsmanship with modern service
- 0% APR financing options available through FCA-authorised partnerships
Associations and certifications
- Financial Conduct Authority
What people say
Knowledgeable staff
Quick delivery
Excellent after-sales
Luxury experience
Personalised service
Services
Luxury Watches
Curated selection of iconic watch brands including Cartier, IWC, and Jaeger-LeCoultre. Offering both contemporary collections and vintage models, our inventory spans mechanical masterpieces and quartz designs. Clients benefit from expert guidance in selecting investment-grade timepieces with full manufacturer warranties and after-sales support.
Fine Jewellery
Specialists in diamond, sapphire, ruby, and emerald jewellery crafted in platinum and gold. Collection includes pearl earrings, engagement rings, and semi-precious stone pieces. All items undergo rigorous quality checks with valuation services available for insurance and heritage pieces.
Watch Repairs
Comprehensive maintenance for luxury timepieces including battery replacements, strap changes, and full mechanical overhauls. Certified technicians use genuine parts for Cartier and other partnered brands. Servicing maintains warranty validity and ensures long-term functionality of valuable investments.
Jewellery Valuations
Professional assessment services for insurance, estate planning, or resale purposes. Expert appraisers evaluate precious metals, gemstones, and craftsmanship quality. Documentation includes detailed descriptions and current market value estimates based on global pricing benchmarks.
0% APR Financing
Interest-free credit options through FCA-authorised partnerships. Flexible monthly instalments from 320.63 for qualified purchases. Full terms disclosed upfront with no hidden fees, enabling clients to acquire luxury items while maintaining financial flexibility.
People
Navin Shah
Founder
Established New Cavendish Jewellers in 1982, building strategic partnerships with luxury watch brands. Visionary leader who expanded the business to Marylebone High Street in 1987. Laid foundation for family legacy before passing in 2018.
Raksha Shah
Co-Founder
Key figure in curating the business's jewellery collection. Maintained meticulous quality standards while developing client relationships. Continues to guide the company alongside her son following Navin Shah's passing.
Jitesh Shah
Second Generation Owner
Successfully transitioned business operations to digital platforms while preserving traditional values. Oversees day-to-day management and strategic growth initiatives. Represents third-party brands at industry events and client consultations.
Questions
Are you an official retailer for Cartier watches?
Yes, we have been an official Cartier retail partner since 1983 with full manufacturer warranties and after-sales support.
Do you offer watch repair services?
Yes, our certified technicians provide battery changes, strap replacements, and full mechanical overhauls for luxury timepieces.
Can I purchase items online?
Yes, we offer secure online purchases with next-day Royal Mail Special Delivery and full insurance included.
Do you provide jewellery valuations?
Yes, our experts offer professional appraisal services for insurance, inheritance, or resale purposes with detailed documentation.
Is financing available for purchases?
Yes, we offer 0% APR financing through our FCA-authorised partnership with Secure Trust Bank PLC.
What are your store hours?
Monday-Friday 10am-5:30pm, Saturday 11am-5pm. Closed Sundays and UK bank holidays.
