At Animal House Veterinary Surgery, we are dedicated to providing the highest standard of veterinary care to pets in South and East Kent. Our mission is simple: to provide the best possible care for your pets, and excellent customer service is our goal. Whether you need routine treatments, more complicated procedures, or preventative healthcare, we strive to ensure that your best friend receives the best treatment possible, all of the time.
Our Services
We offer a wide range of services to cater to the needs of your pets. From routine vaccinations and health checks to more complex surgical procedures, our team of experienced veterinary surgeons and nurses are dedicated to providing the highest standard of care. We also offer preventative healthcare plans, which enable you to spread the cost of essential healthcare over the year, including vaccinations, parasite treatments, and discounts on a wide variety of products and services.
In addition, we are proud to be an RCVS Accredited practice, which means that we have met rigorous standards in areas such as hygiene, emergency cover, staff training, and cost estimation procedures. We are also ISFM accredited, which recognises our commitment to minimising stress to cats in our clinic.
Meet Our Team
Our team of experienced veterinary surgeons and nurses are dedicated to providing the highest standard of care to your pets. From our clinical coach to our reception team, we are all passionate about providing excellent customer service and ensuring that your pets receive the best possible treatment. You can meet our team by clicking on the "Meet Our Team" button above.
Locations
We have a conveniently located branch in Deal, Kent, which is easily accessible by car and has parking to the rear. Our spacious and comfortable waiting room is designed to make you and your pet feel at ease.
About Us
At Animal House, we are committed to being your community vet, doing the very best for your pet. We believe in building strong relationships with our clients and their pets, and we are dedicated to providing the highest standard of care and customer service. Whether you have a dog, cat, or exotic pet, we are here to help.
The Animal House Veterinary Practice - A Comprehensive Review
Positive Feedback
The Animal House Veterinary Practice has received numerous positive reviews from satisfied clients. They have been praised for their caring staff, friendly receptionists, and professional service. The practice has been commended for their compassionate care towards both pets and their owners, making them a preferred choice for pet care.
Many clients have appreciated the quick response times, even in emergency situations, and the helpful advice provided by the staff. The cleanliness of the practice and the calm atmosphere have also been noted as positive aspects.
Negative Feedback
While the majority of feedback has been positive, there have been a few instances of negative experiences. Some clients have reported difficulties in getting an appointment, especially in emergency situations, and a lack of compassion from certain staff members.
One client had a particularly disappointing experience when they needed to put their pet to sleep, citing a lack of customer service and compassion from the staff.
Overall Assessment
The Animal House Veterinary Practice has an overwhelmingly positive reputation among its clients. While there have been a few negative experiences, the practice has consistently demonstrated a commitment to providing excellent care for pets and their owners. Their caring staff, professional service, and clean facilities make them a trusted choice for pet care in the area.
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