Fixing dreams, one pedal stroke at a time.
Baker St Bikes has been a cornerstone of the Brighton biking community since 2000, offering a friendly and professional service for all your cycling needs. Our speciality lies in the servicing and repair of bicycles, ensuring that your trusted two-wheeled companion remains in top condition.
Our spacious store, located on York Place opposite St Peter's Church, boasts an impressive range of road, hybrid, and mountain bikes from leading brands such as Trek, Brompton, Airnimal, Genesis, and Frog Bikes, as well as a wide selection of electric bikes to cater to various preferences and requirements.
As experts in electric bikes, we pride ourselves on our extensive knowledge of these innovative machines. Our range includes a variety of models from ORRO and Trek, accompanied by an exceptional after-sales service to keep your ebike in the best possible condition.
Our Story
Founded in 2000 by Chris Balchin and Richard Holkham, Baker St Bikes has grown from a small enterprise into the thriving business it is today. With a strong engineering background in building Harrier Jets for British Aerospace and a successful rally driving career, Chris brings passion and expertise to the world of cycling. Meanwhile, Richard's highly successful cycle racing career and unmatched wheel-building skills have solidified the foundation of our expert mechanics.
Now under Chris's leadership, the shop has flourished through word of mouth and customer recommendations, reinforcing our commitment to top-tier repair services and satisfied clients. Our ethos remains simple: we strive to satisfy every customer in a friendly, professional atmosphere while offering unparalleled repair services.
Our Services
At Baker St Bikes, we proudly provide the following services:
- Expert bike servicing and repairs
- A diverse range of new bikes for sale, including ORRO, Trek, Brompton, Airnimal, Genesis, Frog Bikes, RidgeBack, and second-hand bikes
- Electric bike sales and after-sales service for ORRO and Trek models
- Assistance with the Cycle Scheme, a government-backed initiative to promote cycling to work
Visit our store today and experience the exceptional customer service, expert advice, and unrivalled expertise that have made Baker St Bikes a staple of Brighton's cycling landscape. We look forward to helping you find your perfect bike and providing ongoing support for your cycling adventures.
Overall Experience
Baker Street Bikes has received widespread acclaim from customers, with every reviewer giving the business a perfect 5-star rating. The consensus is that the shop provides exceptional service, with staff who are knowledgeable, friendly, and went above and beyond to resolve any issues that arose.
Repair Services
Several customers praised the shop's repair services, mentioning that they were efficient and effective. One reviewer had a wheel repair done, while another had a broken part replaced in just 10 minutes. The shop was also commended for being patient and understanding, even when customers made mistakes.
Customer Service
The shop's customer service was consistently praised, with reviewers commenting on the staff's helpfulness, professionalism, and willingness to assist with any issue. One customer was particularly impressed with the shop's patience when dealing with a mistake, while another appreciated the staff's willingness to give helpful advice and recommendations.
Bike Knowledge
The reviewers hailed the staff as experts in their field, praising their extensive knowledge of bikes and ability to diagnose and fix problems. The shop was also commended for being honest about pricing and maintenance requirements.
Recommendations
Every reviewer highly recommended Baker Street Bikes, with several stating that it was the best bike shop in the area. The shop's reputation for providing excellent service and expertise has earned it a loyal customer base.
