About Leeli Cycles
Leeli Cycles is a family-run business based in Turners Hill, established in 2014. We aren't simply your average cycle shop; we're passionate cyclists ourselves, dedicated to providing a unique and personalized experience for every customer. We believe in cultivating a community around cycling, while offering top-notch repairs, equipment, and customer service.
Our Expertise
Our skilled mechanics are experts in all aspects of cycling, from puncture prevention and ride comfort to drivetrain maintenance and E-Bike technology. We also prioritize anti-theft systems, ensuring your peace of mind.
Innovation at your fingertips
We embrace innovation and leverage the latest online technology to provide transparent and efficient service experiences. Using Hubtiger, our innovative online platform, you can easily track your service, communicate with your mechanic, and monitor the progress in real-time.
Sustainability and Environmental Responsibility
We're committed to environmental responsibility. We actively recycle waste through partnerships with Velorim, Schwalbe, and The Sussex Partnership. We also save and refurbish old bikes, giving them a new lease on life and ensuring they reach those who need them.
Exceptional Customer Care
At Leeli Cycles, we treat every bike - and every customer - like family. Our attentive staff will listen attentively to your needs, provide tailored recommendations, and ensure your every request is met with care and attention.
Beyond the basics
We offer a comprehensive range of services and products, including:
- Instant bicycle accident repairs and replacements in partnership with CAMS.
- Cycle to Work Scheme: Get a subsidized bike through your employer.
- Shop online: Choose from over 5,000 new and used cycling products.
- Out-of-stock requests and monthly payment plans available.
Overview of Leeli Cycles
Leeli Cycles has received an overwhelmingly positive response from customers, with the majority of reviewers giving a 5-star rating. The shop has been praised for its excellent service, quick turnaround times, and knowledgeable staff.
Positive Aspects
- Helpful Service: Many reviewers have praised the shop's service, stating that the staff were helpful and went out of their way to assist with their bike issues.
- Quick Turnaround: Several reviewers were impressed with the quick turnaround times, with some having their bikes fixed within a day or even on the spot.
- Knowledgeable Staff: The staff at Leeli Cycles have been commended for their expertise and knowledge of bicycles.
- Competitive Pricing: Some reviewers have mentioned that the shop's prices are competitive, making it a great value for the services provided.
- Friendly Atmosphere: Many reviewers have praised the shop's friendly atmosphere, with some even mentioning that they were offered hot drinks while waiting.
Negative Aspects
- Poor Communication: One reviewer had a negative experience with the shop's communication, stating that they had to provide details multiple times and never received a quote.
- Unreliable Opening Hours: Another reviewer mentioned that the shop's opening hours can be unreliable, making it difficult to plan a visit.
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