Transforming Homes, Transforming Lives
A & A Windows is a family-run business based in Harlow, Essex, specializing in the supply and installation of high-performance aluminium windows, aluminium doors, orangeries, patio doors, front doors, bi-fold doors, and more. We take pride in providing exceptional quality products, expert craftsmanship, and outstanding customer service.
Our Story
As a local, family-owned business, we prioritize building strong relationships with our customers, ensuring their complete satisfaction with our products and services. Our state-of-the-art factory uses high-quality materials to manufacture our products, which undergo rigorous quality control checks before leaving the factory. This ensures that our customers receive exceptional quality and performance.
Our Products and Services
At A & A Windows, we offer a wide range of products and services designed to enhance the beauty and functionality of your home. Our stunning uPVC and aluminium doors and windows come in a variety of colours, finishes, glazing, and hardware options, allowing you to achieve the perfect look for your property while staying within your budget. We also provide a comprehensive range of conservatory roofs, including the Ultraframe UltraRoof380, and stunning orangeries that can transform your home.
Why Choose Us?
Accredited Local Company: We are a fully accredited double glazing company in Harlow with many years of experience in the home improvement sector.
Quality Manufacturing: Our products are manufactured in a state-of-the-art factory, undergoing rigorous quality checks before they leave the factory.
After-Sales Care: As a local, family-owned company, we pride ourselves on our excellent after-sales care service, ensuring that our customers receive the best possible support.
FAQs
We cover areas throughout Essex, Hertfordshire, Cambridge, and North London. If you didn't see your area listed, please contact us, as we cover all areas within a 40-50 mile radius of London.
Our showroom is located in Harlow, Essex, and features our fantastic range of double glazing products. You are welcome to visit us to get a better look at our windows and doors, and our staff will be happy to show you around and answer any questions you may have.
All our products come with a comprehensive guarantee for your complete peace of mind.
Poor Customer Service Experiences
Several reviewers have had poor experiences with the company's customer service, citing issues with communication, responsiveness, and problem resolution. Some have reported long waits for responses to their concerns, while others have felt frustrated by the company's attitude and lack of effort to address their issues.
Manufacturing and Delivery Issues
A few reviewers have experienced problems with the manufacturing and delivery of their products, including delays, incorrect parts, and damaged items. These issues have led to frustration and disappointment, particularly when the company's response to these problems has been inadequate.
Installations and Fitting Issues
Some reviewers have reported issues with the installation and fitting of their products, including poor workmanship and damage to their property. In some cases, the company's response to these issues has been inadequate, leading to further frustration and dissatisfaction.
Positive Experiences
On the other hand, some reviewers have reported positive experiences with the company, citing friendly and helpful staff, reasonable quotations, and good quality products. A few reviewers have praised the company's after-sales service, noting that any issues that arose were quickly and efficiently resolved.
Mixed Experiences
A few reviewers have reported mixed experiences, citing both positive and negative aspects of their dealings with the company. For example, one reviewer praised the company's fitting team but was disappointed by the sales and support staff.
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