Transforming Homes with Quality Double Glazing, Guaranteed
Oakland Home Improvements proudly stands as a trusted local company offering top-notch double glazing services across Ongar and the surrounding areas in Essex. Established with a focus on quality and customer satisfaction, we have over 30 years of experience in the industry.
Our Expertise
At Oakland Home Improvements, we excel in all aspects of double glazing, encompassing:
- Windows:
- uPVC, aluminium, and hardwood windows in various styles, including casement, sliding sash, and tilt and turn windows.
- Premium-grade materials ensure exceptional durability and thermal efficiency.
- Comprehensive window repairs, from mending draughts to replacing faulty hinges and seals.
- Doors:
- uPVC doors in various configurations, offering exceptional functionality and aesthetics.
- Aluminium doors renowned for their strength and thermal performance.
- Composite and French doors providing elegant and secure entry options.
- Conservatories & Roofline Products:
- Professionally designed and built conservatories to enhance your living space.
- Comprehensive range of roofline products, including gutters, fascias, and soffits, to maintain your property's integrity.
Quality Guaranteed
We take pride in delivering products and services of the highest quality. All our windows and doors carry a comprehensive 10-year guarantee, reflecting our unwavering confidence in their durability and performance. We are also a fully accredited company, ensuring you receive the best possible service.
Customer-Centric Approach
From initial consultation to installation and aftercare, we prioritize customer satisfaction. Our dedicated team of professionals will work closely with you to understand your needs, provide expert advice, and deliver a seamless experience. We strive to cause minimal disruption to your daily life while ensuring the highest standards of workmanship.
Why Choose Oakland Home Improvements?
- Over 30 years of industry experience
- Wide range of high-quality double glazing products
- Comprehensive guarantees and accreditations
- Customer-centric approach with personalized service
- Emphasis on quality and attention to detail
General Impression and Satisfaction
The majority of customers were highly satisfied with the service provided by Oakland Home Improvements, praising the professionalism, efficiency, and friendly staff. Most customers gave a 5-star rating and would recommend the company to others.
Positive Feedback
Customers praised the team for their excellent work, from arranging the build of the orangery to installing new windows and doors. The installation process was described as fast and professional, with tidy workmanship and superb after-sales service. Several customers highlighted the competitive pricing and the knowledge of the sales staff. The family-run business was appreciated for its friendly and welcoming approach.
Negative Feedback
However, a couple of customers had negative experiences. One customer reported that the window installation was delayed for six weeks, with multiple issues including faulty windows and a damaged window frame. The company was accused of denying fault and failing to resolve the problems promptly. Another customer was unhappy with the scratches on the window frames and the lack of foam insulation, leading to the cancellation of the contract. The company's response to these issues was deemed unsatisfactory.
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