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42 Years
experience
Emergency
services
Commercial Refrigeration & Air Conditioning Services
Established in 1984, Usher Refrigeration Services is a family-run business with over 40 years of expertise in commercial refrigeration and air conditioning systems. Our team of highly skilled engineers provides comprehensive services including installation, maintenance, and emergency repairs across the North East of England. We prioritise quality and reliability, serving diverse sectors such as food, retail, and leisure with tailored solutions. Our commitment to customer satisfaction is reflected in our long-standing relationships with small to medium-sized businesses. We adhere to current legislation and safety standards, ensuring efficient and compliant systems.

With a focus on personal service and technical excellence, we offer lifetime support for our installations. Our experience spans from single chiller cabinets to large coldroom projects, backed by a stock of high-quality parts to minimise downtime. We maintain transparency in operations, providing clear communication and competitive pricing without hidden fees. Our dedication to continuous improvement ensures our clients benefit from reliable, energy-efficient systems that meet evolving industry demands.
Services
Emergency Repairs Maintenance Contracts System Design Coldroom Installation Air Conditioning Sales Refrigeration Disposal
Details
  • Year established: 1984
Highlights and features
  • We have over 40 years of experience in commercial refrigeration and air conditioning.
  • Our engineers are fully qualified and equipped to handle all system types.
  • We offer tailored maintenance contracts and 24/7 emergency repair services.
  • All work complies with current legislation and safety standards.
  • We maintain a large stock of high-quality parts to minimise downtime.
Services
Emergency Repairs
Our 24/7 emergency repair service addresses urgent refrigeration and air conditioning failures, ensuring minimal downtime for businesses. We respond promptly to contracted customers across the North East, using high-quality parts and prioritising safety compliance. Our engineers handle all equipment types, from display cabinets to industrial coldrooms, with transparent pricing and no callout fees.
Maintenance Contracts
We offer tailored maintenance plans to optimise system efficiency and longevity. Our contracts include bi-annual visits, priority response, and labour coverage for breakdowns. Regular servicing ensures compliance with F Gas regulations and reduces energy consumption, providing cost-effective reliability for commercial operations.
Coldroom Installation
We design and install custom coldrooms with insulated panels, meeting food safety and operational requirements. Projects range from small butcher shop units to large industrial facilities, incorporating doors, flooring, and shelving systems for optimal functionality.
Air Conditioning Sales
We supply and install commercial and domestic air conditioning systems from trusted brands like Mitsubishi and Daikin. Our solutions provide efficient temperature control for diverse settings, including server rooms, restaurants, and residential spaces, with ongoing maintenance support.
Refrigeration Disposal
We safely dispose of redundant refrigeration systems, recovering hazardous refrigerants and recycling components in compliance with legal standards. As registered waste carriers, we provide full documentation for environmentally responsible equipment removal.
People
Edward Usher
Founder
Edward Usher established the business in 1984, bringing over 40 years of refrigeration expertise. He retired after building a reputation for quality service, maintaining industry connections while mentoring the next generation of engineers.
Neil
Engineer
Neil joined the company in 1990 after gaining experience with national refrigeration firms. He specialises in system installations and complex repairs, ensuring technical excellence across all projects undertaken by the team.
Alison
Admin and Service Control
Alison manages customer communications and service scheduling since joining in 1991. Her organisational skills ensure efficient coordination between engineers and clients, maintaining high service standards.
Questions
What areas do you cover for refrigeration services?
We cover County Durham, North Yorkshire, Cleveland, and a 50-mile radius of Darlington.
Do you offer emergency repair services outside regular hours?
Yes, we provide 24/7 emergency breakdown services for contracted customers.
What types of refrigeration systems can you install?
We design and install systems including coldrooms, blast chillers, display cabinets, and cellar coolers.
Are your engineers qualified to handle commercial air conditioning?
Our engineers are fully trained and experienced in commercial air conditioning systems.
Do you provide maintenance contracts for refrigeration equipment?
Yes, we offer tailored maintenance contracts with priority response times and annual visits.
Can you assist with the disposal of old refrigeration systems?
We safely dispose of redundant equipment in compliance with environmental regulations.