Business Details
20 Years
experience
Trusted IT Solutions Partner in Ringwood
Founded in 2006 by two brothers with extensive enterprise IT experience, Entrust IT has evolved into a leading managed service provider (MSP) with a nationwide network of six businesses. Our approach combines the agility of local service with the expertise of a national entity, supported by international accreditations and award-winning projects. We specialise in IT transformation, cybersecurity, smart buildings, and proactive IT operations, serving midmarket companies across the UK. Our team of certified engineers and consultants delivers tailored solutions, achieving 94% customer satisfaction and 97% client retention for three+ years.Recognised as Business Magazine's Tech SME of the Year, we prioritise trust, stability, and long-term partnerships. Our family-owned, privately funded model ensures decisions align with client needs rather than shareholder pressures. We maintain a 24/7 helpdesk and field engineers nationwide, offering on-premise and cloud-based solutions. Client testimonials highlight our communication, planning, and ability to turn IT complexity into growth opportunities. With strategic acquisitions and a focus on innovation, we empower businesses to achieve their objectives through reliable, future-proof technology solutions.
Services
IT Transformation
Cloud Migration
Cyber Security
Smart Buildings
IT Support
Details
- Year established: 2006
Highlights and features
- We have 20 years of experience in enterprise IT solutions
- Our 97% client retention rate demonstrates long-term reliability
- We offer 24/7 proactive IT monitoring and support
- Our team holds Microsoft, Citrix, and Cisco certifications
- We implement patented cybersecurity frameworks for enhanced protection
What people say
Painless transition
Calmed IT concerns
Excellent project management
Reliable support
Technical expertise
Services
IT Transformation
We modernise IT infrastructure through strategic technology implementation and process optimisation. Our approach combines cloud migration, system integration, and digital workflow solutions to enhance operational efficiency. With 20 years' experience, we deliver tailored transformations that align with business objectives while maintaining 94% customer satisfaction scores.
Cyber Security
Our comprehensive cybersecurity services protect against evolving threats through proactive defence mechanisms and rapid incident response. We implement Cyber Essentials frameworks, advanced monitoring systems, and custom security architectures. Certified experts ensure compliance with industry standards while maintaining 91% first-contact resolution rates for security incidents.
Smart Buildings
We integrate intelligent systems for access control, CCTV surveillance, and environmental monitoring. Our solutions combine IoT sensors with cloud platforms to optimise building efficiency and security. The service includes smart infrastructure design and implementation for commercial properties across multiple sectors.
IT Support
Our 24/7 support services cover helpdesk operations, on-site engineering, and remote diagnostics. We maintain 86% first-hour resolution rates through a tiered support structure and advanced monitoring tools. Services include both cloud-based and on-premise IT management for businesses of all sizes.
Cloud Migration
We specialise in secure cloud migration strategies using Microsoft Azure and AWS platforms. Our process includes infrastructure assessment, data transfer, and post-migration optimisation. With 97% client retention, we ensure seamless transitions while maintaining business continuity throughout the migration process.
People
Jeff Dodd
Group CEO
Former IT director for a 2,000-employee company with 750m turnover. Led over 90 company acquisitions and IT integrations. Previously held board positions across Europe. Specialises in strategic business growth and technology implementation.
Matthew Dodd
Group CTO
Technical expert with certifications in Microsoft, Citrix, and Cisco technologies. Holds ITIL service management qualifications. Previously managed large-scale IT projects for financial services and retail sectors. Focuses on technical architecture and innovation strategies.
Questions
What IT services does entrustIT offer?
We provide IT transformation, cloud migration, cybersecurity, smart building solutions, and comprehensive IT support services tailored to midmarket businesses.
How does entrustIT ensure service quality?
Through 24/7 monitoring, certified engineers, 91% first-technician resolution rates, and regular client satisfaction tracking with 94% positive scores.
Do you support both cloud and on-premise systems?
Yes, we offer hybrid solutions combining cloud migration with on-premise infrastructure management to meet specific business requirements.
How quickly can I get IT support?
Our helpdesk resolves 86% of tickets within the first hour and provides 24/7 emergency response for critical issues.
What cybersecurity measures do you implement?
We deploy Cyber Essentials frameworks, advanced monitoring systems, and rapid incident response protocols tailored to your business needs.
Are your services available nationwide?
Yes, with offices in Ringwood, Aldershot, East Grinstead, Leicester, and Boston, we provide nationwide coverage with localised support.
Videos
