Business Details
23 Years
experience
Emergency
services
Professional IT Managed Services Hampshire
With over two decades of experience, we have established ourselves as a leading provider of IT Managed Services in southern England. Founded in 2003, our team of UK-based technical experts delivers comprehensive IT solutions tailored to meet the specific needs of each business we serve. As a Microsoft Solutions Partner with ISO27001 and ISO9001 certifications, we combine rigorous security standards with exceptional service quality to deliver reliable IT infrastructure that aligns with our clients' business objectives.Our services include 24/7 remote monitoring, cybersecurity solutions, cloud migration, data backup, and strategic IT consultancy. Based in Fareham, we support businesses across Hampshire, Dorset, Wiltshire and Sussex, transforming complex technology challenges into streamlined, efficient systems that enable our clients to focus on their core business operations.
Services
IT Managed Services
Cyber Security Services
Cloud Consultation
Microsoft 365 Migration
IT Strategy
Project Management
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience in IT services
- We are a Microsoft Solutions Partner certified company
- We hold ISO27001 and ISO9001 certifications for security and quality
- We provide local IT expertise across southern England
- Our team consists of certified IT professionals with extensive experience
Associations and certifications
- ISO27001
- ISO9001
- Microsoft Solutions Partner
- Cyber Essentials Plus
What people say
Handled everything for us
Very professional and reliable
Fast response time
Proven themselves time after time
No disruption
Services
IT Managed Services
Our IT Managed Services provide comprehensive technology support for businesses in southern England. With 24/7 remote monitoring, patch management, and software updates, we ensure your IT infrastructure operates seamlessly. Our services include VoIP phones, hosted PBX, and complete IT support, giving you access to a fully-trained team of experts at an affordable, predictable monthly cost. Based in Fareham, we serve businesses in Hampshire, Dorset, Wiltshire and Sussex, transforming complex technology challenges into reliable systems that support business growth.
Cyber Security Services
Our Cyber Security Services provide robust protection for your business data, employees, and customers. Using a combination of advanced technology and expert analysis, we offer 24/7 dark web monitoring, threat detection, and response capabilities. We help businesses achieve Cyber Essentials accreditation and provide tailored security plans that address both external threats and internal vulnerabilities. With our ISO27001-certified approach, we ensure your business maintains the highest standards of data protection and security compliance.
Cloud Consultation
Our Cloud Consultation services help businesses transition to efficient, scalable cloud technology solutions. As a Microsoft Solutions Partner, we specialise in full or partial cloud migration, data backup and recovery, and Microsoft 365 migration. We provide customised cloud strategies that improve flexibility, productivity and cost-efficiency while maintaining robust security measures. Our expertise ensures a smooth transition to cloud-based systems that align with your business's specific requirements and growth objectives.
Microsoft 365 Migration
Our Microsoft 365 Migration service delivers a seamless transition to cloud-based productivity tools tailored to your business needs. We analyse your organisation's structure and requirements to implement the appropriate license configuration for each user, ensuring maximum efficiency. Our team meticulously plans, tests, and executes the migration process with minimal downtime, integrating cybersecurity measures, training and post-migration support. As a Microsoft Solutions Partner, we guarantee expert implementation of Microsoft 365 solutions that enhance collaboration, security and operational efficiency.
IT Strategy
Our IT Strategy and Project Management services align technology solutions with business objectives to drive growth and efficiency. Our consultants work closely with clients to develop comprehensive technology roadmaps that address current challenges and future goals. We provide end-to-end project management for IT implementations, ensuring timely delivery within budget while maintaining strict quality standards. Our ISO-certified approach ensures that your IT infrastructure evolves to support your business vision while maintaining optimal security and operational effectiveness.
People
Nic Cronin
Chairman
Nic Cronin co-founded Matrix IT in 2003, starting from a spare room that has grown into one of the region's leading IT service providers. With over two decades of leadership in the technology sector, Nic has guided the company to achieve Microsoft Solutions Partner status and dual ISO certifications, establishing Matrix as a trusted technology partner for businesses across southern England.
Lou Gascoigne
Operations Director
As Operations Director, Lou Gascoigne oversees the day-to-day delivery of Matrix's IT services, ensuring operational excellence across all client engagements. With extensive experience in technology operations and service management, Lou plays a key role in maintaining Matrix's high service standards and customer satisfaction levels, helping businesses in Hampshire, Dorset, Wiltshire and Sussex optimise their IT infrastructure to support growth objectives.
Steve Carnell
Commercial Director
Steve Carnell leads Matrix's commercial strategy as Commercial Director, driving business development and client relationship management. His expertise in technology solutions marketing and sales has been instrumental in expanding the company's reach across southern England. Steve ensures Matrix's services continue to evolve in response to client needs while maintaining the highest standards of technical excellence and customer service.
Kev Penny
Technical Director
Kev Penny serves as Technical Director, overseeing Matrix's engineering team and technical service delivery. With deep expertise in IT infrastructure and cybersecurity, Kev ensures the company maintains its position at the forefront of technology innovation. His leadership has been crucial in achieving the company's Microsoft Solutions Partner certification and ISO accreditations, guaranteeing clients receive technically advanced and secure IT solutions.
Questions
What IT services do you offer?
We offer comprehensive IT Managed Services including cybersecurity solutions, cloud migration, Microsoft 365 implementation, data backup, IT strategy and project management across southern England.
Are you certified Microsoft partners?
Yes, we are official Microsoft Solutions Partners with proven expertise in implementing Microsoft technologies for businesses across southern England.
Do you provide 24/7 IT support?
Yes, we offer 24/7 fully managed IT support including remote monitoring, patch management, and emergency on-site response services.
Which areas do you service?
We provide IT services to businesses in Hampshire, Dorset, Wiltshire and Sussex with our base in Fareham, supporting organisations across southern England.
What cybersecurity accreditations do you hold?
We maintain ISO27001 certification for information security management and Cyber Essentials Plus certification for our cybersecurity standards and practices.
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