Business Details
21 Years
experience
Emergency
services
Your Trusted Virtual IT Department in Derby
Established in 2005, Alka IT Services has built a reputation as a trusted technology partner for businesses across Derby and the Midlands. With over two decades of combined experience in IT support, telecoms, and cybersecurity, our team delivers comprehensive solutions tailored to each client's unique needs. We specialise in managed IT services, cloud computing, and hosted VoIP systems, providing businesses with reliable infrastructure and responsive support. Our approach combines technical expertise with a commitment to understanding each client's operational requirements, ensuring seamless integration of technology solutions.We pride ourselves on delivering exceptional customer service, with a dedicated account management system and rapid response times for urgent issues. Our clients benefit from our ability to act as a virtual IT department, handling everything from routine maintenance to complex network installations. With a focus on long-term partnerships, we work closely with organisations to develop scalable solutions that grow alongside their business needs. Our proven track record includes successful implementations for diverse clients ranging from small businesses to large enterprises across multiple sectors.
Services
IT Support
Cloud Computing
VoIP Systems
Cyber Security
Web Design
Data Backup
Network Installation
Office 365
Remote Support
Hosted Desktop
Details
- Year established: 2005
Highlights and features
- We have over 20 years of experience in business IT support
- Our team provides same-day on-site technical assistance
- We offer fully managed IT solutions as your virtual department
- Dedicated account managers for personalised service
- Proven track record with businesses across multiple sectors
What people say
Excellent IT support
First-class service
Fast response support
Cost effective solutions
Knowledgeable professionals
Services
IT Support
Our IT support services provide comprehensive technical assistance for businesses of all sizes. We offer same-day on-site visits and remote support to resolve hardware, software, and network issues. Our team handles everything from routine maintenance to emergency system failures, ensuring minimal disruption to your operations. With experienced technicians available during business hours, we provide reliable solutions tailored to your specific IT infrastructure.
Cloud Computing
We deliver scalable cloud computing solutions that enable businesses to access IT resources on demand. Our services include hosted desktop environments, cloud data backup, and Office 365 implementation. These solutions provide secure remote access to business systems while reducing hardware costs. We ensure seamless integration with existing infrastructure and provide ongoing support for cloud-based operations, helping businesses benefit from flexible, scalable technology solutions.
Hosted VoIP
Our hosted VoIP systems offer modern business communication solutions with flexible call management features. These cloud-based telephone systems include unlimited calling options, mobile app integration, and intelligent call queuing. We provide tailored solutions that adapt to your business needs, with free handsets and lifetime warranty on equipment. The service includes disaster recovery features and easy-to-use web interfaces for managing call settings and configurations.
Cyber Security
We offer comprehensive cybersecurity solutions to protect business data and IT infrastructure. Our services include network security assessments, implementation of security protocols, and ongoing monitoring for potential threats. We help businesses achieve Cyber Essentials certification and implement robust data protection measures. Our team provides expert guidance on security best practices and delivers tailored solutions to mitigate specific risks facing your organisation.
Web Design
Our web design services create professional, responsive websites tailored to business requirements. We offer complete website development packages including design, hosting, and content management. Our solutions feature mobile-optimised designs, interactive elements, and integration with business systems. We work closely with clients throughout the design process to ensure websites effectively represent their brand and meet specific business objectives while maintaining optimal performance.
People
Ash Ghai
MD and Founder
With over 20 years' experience in IT services, Ash Ghai established Alka IT Services to provide tailored technology solutions for businesses. He leads the team in delivering comprehensive IT support and strategic technology advice to clients across various sectors.
Janet Tristram
CEO
As CEO of ST James Centre, Janet has worked with Alka IT Services for five years, relying on their expertise for comprehensive IT support that enables her organisation to focus on core business operations.
Matt Cassar
MD
As Managing Director of Finance Advice Group Ltd, Matt has utilised Alka IT's services for three years, appreciating their first-class service and technical expertise in supporting his company's IT requirements.
Questions
What IT services do you offer for businesses?
We provide comprehensive IT services including managed support, cloud computing, VoIP systems, cybersecurity, data backup, and web design solutions tailored to business needs.
Do you offer emergency IT support?
Yes, we provide emergency IT support with same-day on-site visits available for urgent technical issues affecting business operations.
Can you help with cloud migration?
Yes, we specialise in cloud migration services including hosted desktop implementation, Office 365 integration, and secure data migration to cloud environments.
What cybersecurity solutions do you provide?
We offer network security assessments, implementation of security protocols, ongoing monitoring, and guidance to achieve Cyber Essentials certification for businesses.
Do you support remote working solutions?
Yes, our hosted VoIP systems and cloud solutions enable seamless remote working with secure access to business systems from any location.
What areas do you serve?
We primarily serve businesses in Derby and the wider Midlands region, with clients across various industry sectors.
