Business Details
Trusted Childcare Services in Great Whelnetham
Cygnets Childcare is a registered charity managed by a dedicated committee of volunteers and supported by a team of passionate, skilled professionals. Established in Great Whelnetham, we provide Early Years education and childcare for children aged 2 years 9 months to school age, alongside breakfast and after-school clubs for children up to age 11. Our Ofsted Outstanding-rated setting prioritises a child-centred, holistic approach, fostering independence, resilience, and a positive attitude to learning. We maintain strong partnerships with families and the local community, ensuring every child feels valued and heard. Our accessible, open-plan environment includes dedicated zones for creative play, learning, and rest, complemented by extensive outdoor facilities.We offer 15 and 30-hour funded places and actively engage in community initiatives, including charity fundraising and intergenerational activities. Our key person system ensures each family receives tailored support, with regular updates on their childs development. With over a decade of experience, our leadership team combines academic expertise with hands-on childcare excellence. We are committed to creating a warm, inclusive atmosphere where children thrive and families feel part of the Cygnets family.
Services
Early Years Education
After School Club
Funded Places
Community Trips
Parent Partnerships
Highlights and features
- We offer a child-centred, holistic approach to early years education.
- Our Ofsted Outstanding-rated team has over a decade of specialist experience.
- Accessible facilities with tailored key person support for every family.
- We provide 15 and 30-hour government-funded childcare places.
- Strong community partnerships enhance learning through real-world experiences.
Associations and certifications
- Ofsted Outstanding
- Registered Charity 1107009
What people say
Nurturing environment
Qualified staff
Strong community focus
Ofsted Outstanding rating
Personalised care
Services
Early Years Education
We provide structured Early Years education for children aged 2 years 9 months to school age. Our curriculum focuses on holistic development, creativity, and social skills through play-based learning. The open-plan environment includes dedicated zones for maths, literacy, and creative activities, with daily access to outdoor learning spaces.
After School Club
Our after-school provision supports children up to age 11 with supervised activities and homework help. The programme includes physical play, arts and crafts, and themed weekly events. Children benefit from access to sports facilities and community trips, aligning with school term schedules.
Funded Places
We offer 15 and 30-hour funded childcare places for eligible families under government schemes. This includes term-time-only provision with flexible session options. Parents receive guidance on accessing financial support through the Childcare Choices website.
Community Trips
Regular trips to local attractions like libraries, fire stations, and zoos enhance learning experiences. We organise visits to Thetford Forest, Bressingham Steam Museum, and Banham Zoo, alongside community engagement with local businesses and senior groups.
Parent Partnerships
Our key person system ensures personalised communication about child development. Services include regular progress updates, parents' evenings, and Stay 'n' Play sessions. Families participate in charity events and intergenerational activities with local senior groups.
People
Carolyn Stokes
Manager
Carolyn holds a first-class BA in Early Childhood Studies and Level 5 Leadership qualifications. She oversees Ofsted compliance, safeguarding, and staff training. With 13 years at Cygnets, she champions individualised care and environmental excellence.
Mandy Anderson
Deputy Manager
Mandy has served as Deputy Designated Safeguarding Lead since 2015. Her expertise in special educational needs and team collaboration strengthens Cygnets' inclusive approach. She prioritises staff cohesion and child welfare.
Lizzie Young
Chair
Lizzie leads the volunteer committee ensuring Cygnets' continued success. She coordinates strategic planning and community engagement, leveraging her organisational skills to support the charity's mission.
Charlie Coe
Vice Chair
Charlie supports governance and policy development as Vice Chair. He contributes financial oversight and operational guidance, ensuring compliance with charity regulations and quality standards.
Victoria French
Secretary
Victoria manages administrative functions and record-keeping for the committee. Her organisational expertise ensures efficient communication between staff, volunteers, and regulatory bodies.
Questions
What age groups do you cater for?
We provide childcare for children aged 2 years 9 months to school age, with after-school care up to age 11 (Year 6).
Do you offer government-funded childcare places?
Yes, we provide 15 and 30-hour funded places during term time for eligible families under government schemes.
What are your operating hours?
We operate Monday to Friday, 8:00 AM to 5:00 PM during term time. We do not offer weekend or 24/7 services.
How do you support child development?
Our key person system ensures tailored support, with regular progress updates and a child-centred curriculum promoting independence and creativity.
Are your facilities accessible?
Yes, our building is on one level with accessible toilets, designed to accommodate children and families with disabilities.
What community activities do you offer?
We organise trips to local attractions, intergenerational activities with senior groups, and charity fundraising events throughout the year.
