Business Details
31 Years
experience
Your Trusted IT Support Partner in Hessle
Established in 1995, we have built a reputation for delivering reliable IT support services across Yorkshire, select European countries, and the USA. As a Microsoft certified partner and VMWARE partner, we specialise in creating tailored technology solutions that align precisely with our clients' operational requirements. Our expertise spans managed IT services, cyber security, network installation, and cloud technology implementation, ensuring businesses benefit from global-standard technical infrastructure. With an average ticket response time of 5 minutes and an 8-minute resolution time, we prioritise operational efficiency while maintaining a 4.5/5 customer satisfaction rating.Our team combines technical proficiency with a client-centric approach, offering interactive technologies and project management solutions designed to enhance business productivity. Backed by partnerships with Microsoft Azure and Office 365, we ensure our clients receive cutting-edge yet practical IT strategies. We measure our success through our clients' achievements, focusing on creating straightforward, honest technology solutions that support long-term business growth.
Services
Managed IT Services
Cyber Security
IT Network Installation
Cloud Technology
VOIP Phone Systems
ICT Support
IT Project Management
Details
- Year established: 1995
Highlights and features
- Microsoft certified partner with 30 years of industry experience
- Tailored IT solutions aligned to specific business requirements
- Average ticket response time of 5 minutes
- 4.5/5 customer satisfaction rating from global clients
- Global-standard service through Microsoft Azure partnerships
Associations and certifications
- Microsoft certified partner
- VMWARE partner
What people say
Quick response times
Technical proficiency
Tailored solutions
Reliable service
Professional team
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of business technology infrastructure. We handle network performance, security updates, and system optimisation to ensure operational continuity. Clients benefit from predictable costs and access to dedicated technical expertise.
Cyber Security
We implement comprehensive cyber security measures including threat detection, data encryption, and access control systems. Our approach combines industry-standard protocols with customised protection strategies to safeguard sensitive business information from evolving digital threats.
Cloud Technology
Our cloud solutions enable businesses to leverage scalable storage, software, and infrastructure through secure cloud platforms. We specialise in Microsoft Azure integration and cloud backup systems that enhance data accessibility while maintaining compliance standards.
IT Project Management
We oversee technology implementation projects from planning to completion, ensuring timely delivery within budget constraints. Our certified project managers coordinate resources and timelines to achieve specific business technology objectives efficiently.
VOIP Phone Systems
We design and install VOIP communication systems that integrate with existing business infrastructure. Our solutions offer scalable calling features, call analytics, and cost-effective international calling options for growing organisations.
Questions
What IT services do you specialise in?
We specialise in managed IT services, cyber security, network installation, cloud technology, and VOIP phone systems tailored to business needs.
Which regions do you serve?
We provide IT support across Yorkshire, select European countries, and the USA with remote and on-site capabilities.
How quickly do you respond to support requests?
Our average ticket response time is 5 minutes with 8-minute resolution times for standard issues.
What accreditations do you hold?
We are a Microsoft certified partner and VMWARE partner with reseller status for Microsoft Azure and Office 365.
How do you ensure service quality?
Through continuous monitoring, proactive maintenance, and regular client consultations to align with evolving business needs.
