Business Details
26 Years
experience
Your Trusted IT Support Partner in Hull
Stonemere has over 25 years of experience delivering comprehensive IT solutions for businesses and organisations of all sizes. As a certified Microsoft Silver Mid-Market Solutions partner, we combine technical expertise with proactive support to ensure uninterrupted IT operations. Our services include managed IT systems, VoIP telephone systems, CCTV security solutions, and audio-visual automation tailored to business and educational environments. We prioritise clear communication, translating technical complexities into plain English while maintaining strict GDPR compliance.Our preventative approach to IT management minimises downtime through real-time monitoring and strategic hardware lifecycle planning. With in-house network operations based in Hull, we provide transparent, jargon-free support for hardware, software, cloud services, and cybersecurity. Our team's engineering background enables cost-effective solutions that align with both current needs and future growth requirements.
Services
IT Support
VoIP Systems
CCTV Security
Audio Visual
Cloud Services
Network Security
Data Backup
Access Control
Details
- Year established: 2000
Highlights and features
- 25+ years of proactive IT support experience
- Certified Microsoft partner with technical expertise
- Preventative maintenance minimising business downtime
- Transparent, jargon-free communication approach
- Tailored solutions for business and education sectors
Associations and certifications
- Microsoft Silver Mid-Market Solutions Partner
Services
Managed IT Support
Our proactive IT support ensures business continuity through real-time monitoring and preventative maintenance. We manage hardware, software, and network operations while providing clear technical explanations. With 25 years' experience, our certified engineers implement strategic upgrades aligned with business growth requirements.
VoIP Telephone Systems
Market-leading 8x8 VoIP solutions deliver reliable cloud-based communications with multi-device compatibility. Features include video conferencing, instant messaging, and analytics. Our installations eliminate capital costs through flexible monthly billing while ensuring system scalability.
CCTV Security
Axis CCTV systems provide high-definition security with remote access capabilities. Our bespoke installations include access control, ANPR technology, and network-integrated solutions. We offer ongoing support and system upgrades to maintain optimal security performance.
Audio Visual
Custom audio-visual installations enhance productivity in business and educational environments. We supply interactive displays, automation systems, and multi-room audio solutions tailored to specific operational requirements while ensuring user-friendly operation.
Network Security
Comprehensive security solutions protect against cyber threats through firewalls, encryption, and real-time monitoring. Our approach combines hardware security with proactive threat detection to safeguard business-critical data across networked environments.
Questions
What IT services does Stonemere offer?
We provide managed IT support, VoIP telephone systems, CCTV security, audio-visual solutions, network security, cloud services, and data backup tailored to business needs.
How does Stonemere handle IT emergencies?
Our proactive monitoring identifies potential issues before they cause downtime, with reactive support available during standard business hours for urgent requirements.
Are Stonemere's security systems upgradable?
All CCTV and network installations use future-proof infrastructure capable of supporting technological advancements and system expansions.
Do you support educational institutions?
Yes, we deliver custom audio-visual solutions for schools and universities, including interactive displays, automation systems, and secure network infrastructure.
What makes Stonemere different from other IT providers?
Our preventative approach combines 25+ years of experience with Microsoft-certified expertise, focusing on long-term solutions rather than short-term fixes.
How are service costs structured?
VoIP services operate on monthly subscription models with transparent pricing, while project-based work receives custom quotations prior to implementation.
