Business Details
20 Years
experience
Emergency
services
Expert Computer Repair Services in Birmingham
Raw Solutionz is a dedicated computer repair service provider with over 18 years of experience serving Birmingham and surrounding areas. Established in 2006, our team of certified technicians specialises in resolving hardware and software issues for laptops, PCs, and Macs, offering both residential and business clients reliable solutions. We prioritise customer satisfaction through transparent communication, using genuine OEM replacement parts and providing free diagnostics with no-obligation repair quotes.Our services include virus removal, data recovery, network setup, and hardware upgrades, with flexible options for onsite visits and same-day repairs. We maintain a strong reputation for technical expertise, competitive pricing, and a commitment to resolving issues efficiently while keeping clients fully informed throughout the repair process.
Services
Laptop Repair
PC Repair
Mac Repair
Virus Removal
Data Recovery
Details
- Year established: 2006
Highlights and features
- We offer 18+ years of technical expertise in computer repairs
- Our engineers use genuine OEM replacement parts
- We provide free diagnostics with no-obligation repair quotes
- We guarantee same-day repairs for most common issues
- We maintain a 30-day customer satisfaction guarantee
What people say
Quick service
Skilled technicians
Reliable repairs
Competitive pricing
Excellent communication
Services
Laptop Repair
We specialise in comprehensive laptop repairs including screen replacements, keyboard fixes, power jack repairs, and internal component maintenance. Our engineers handle all brands and models, using genuine parts for optimal performance. With same-day service available for most issues, we ensure minimal disruption to your workflow while maintaining strict quality standards.
PC Repair
Our PC repair service addresses hardware failures, software issues, and performance optimisation for desktop computers. From power supply replacements to complete system diagnostics, we resolve technical problems efficiently. We offer both onsite and in-store services with transparent pricing and guaranteed repairs for business and home users.
Mac Repair
We provide specialist Mac repairs including water damage recovery, screen replacements, and logic board repairs. Using premium replacement parts and maintaining Apple's technical standards, our Apple-certified technicians ensure your device's performance and warranty compliance. We offer faster turnaround times compared to official Apple service centres at competitive pricing.
Virus Removal
Our advanced virus removal service eliminates malware, spyware, and ransomware infections while preserving your data. We employ specialised tools to clean infected systems and implement protective measures against future threats. The service includes complete system scans, malicious code removal, and post-cleanup security optimisation for both Windows and Mac platforms.
Data Recovery
We offer professional data recovery solutions for failed storage devices, including hard drives, SSDs, and memory cards. Our engineers use state-of-the-art equipment in secure facilities to retrieve lost data from physically damaged or corrupted media. We also provide backup solutions to cloud and external storage systems to prevent future data loss incidents.
People
Soriyah
Customer Support
Soriyah manages client communications and service coordination, ensuring smooth repair processes for all customers. With extensive experience in technical support, she provides clear guidance throughout the repair journey.
Samuel
Mac & PC Specialist
Samuel specialises in Apple and Windows device repairs, handling complex hardware and software issues. His technical expertise ensures precise diagnostics and effective solutions for both consumer and professional-grade equipment.
Nerrica
Data Recovery Specialist
Nerrica focuses on data recovery operations, utilising advanced techniques to retrieve lost information from damaged storage media. Her meticulous approach ensures maximum data preservation during recovery processes.
Brian
Laptop Repairs, Network, IT Support
Brian handles laptop hardware repairs and network infrastructure solutions. With dual expertise in device maintenance and IT systems, he delivers comprehensive technical support for both individual and business clients.
Questions
How long will my repair/service take?
Most repairs complete within 2-3 days, with 24-hour priority service available. We provide clear timelines after initial diagnostics and keep you updated throughout the process.
How much will my repair cost?
We provide fixed-price quotes before starting work. Diagnostic fees (£30) are waived if you proceed with repairs. Costs depend on required parts and complexity, with no hidden charges.
Why choose us over big brands?
We offer direct technician communication, faster turnaround times, and competitive pricing without compromising quality. Unlike large chains, we handle repairs in-house with personal service attention.
Do you offer warranty on repairs?
Yes, all repairs carry a 30-day customer satisfaction guarantee. Replacement parts come with manufacturer warranties, and we stand by our workmanship quality.
Can you repair business computer systems?
We specialise in business IT support including network setup, data recovery, and hardware upgrades. Our engineers handle both individual device repairs and comprehensive business technology solutions.
