Business Details
18 Years
experience
Emergency
services
Your Trusted IT Partner in Derby
Established in 2008, Complete Computer Solutions Derby has built a reputation as a trusted IT partner for SMEs and large enterprises across the Midlands. Our Derby-based team combines deep technical expertise with a client-centric approach, offering tailored IT support, cloud solutions, and cybersecurity services designed to meet the unique challenges of modern businesses. With a proven track record of maintaining every client since our founding, we prioritise honesty, integrity, and rapid response times, ensuring minimal downtime and maximum operational efficiency.Our engineers deliver 24/7 monitoring, remote diagnostics, and on-site support, backed by a commitment to transparency and no hidden fees. By offering free initial IT audits and three months of complimentary support, we demonstrate our confidence in the value we provide, making us the really useful IT company businesses can rely on.
Services
IT Support
Cloud Solutions
Security Services
Backup Systems
Server Management
Virtualisation
Network Cabling
Anti-Spam Solutions
Hardware Supply
IT Consultancy
Details
- Year established: 2008
Highlights and features
- We have over 15 years of experience delivering IT support tailored to SMEs and enterprises.
- Our engineers resolve 93% of calls on first contact with 24/7 system monitoring.
- We offer free IT audits and three months of no-cost support to demonstrate our value.
- All support staff are fully trained with no tiered call-handling system for faster resolution.
- We have maintained 100% client retention since establishment in 2008.
What people say
Rapid support
93% first-call resolution
No client lost since 2008
Free initial audit
24/7 monitoring expertise
Services
IT Support
Our Derby-based IT support offers 24/7 monitoring, rapid response to emergencies, and tailored solutions for SMEs and enterprises. Services include remote diagnostics, on-site repairs, and system maintenance to ensure minimal downtime. With over 15 years of experience, we combine technical expertise with a client-focused approach to deliver reliable, cost-effective support.
Cloud Solutions
We provide scalable cloud networks and storage solutions designed for business continuity. Our services include secure data hosting, virtualised infrastructure, and email solutions with anti-spam protection. Tailored to SME budgets, these solutions ensure data accessibility, security, and seamless integration with existing IT systems for growing enterprises.
Security Services
Our security solutions include anti-virus protection, spam filtering, and network threat detection. We implement robust defences against cyber threats while ensuring compliance with industry standards. Regular audits and updates help businesses maintain secure IT environments tailored to their specific operational needs.
Backup Systems
We offer automated backup solutions to safeguard critical business data. Our systems ensure rapid recovery from hardware failures, cyberattacks, or accidental loss. With customisable retention policies and encrypted storage, these services provide peace of mind for businesses relying on uninterrupted access to vital information.
Server Management
Our server solutions cover setup, maintenance, and optimisation of physical and virtual servers. We ensure reliable performance, scalability, and security for business-critical applications. Services include hardware supply, OS configuration, and proactive monitoring to prevent downtime in enterprise environments.
People
Willis Cliff
IT Support
With over 25 years' experience in IT management for SMEs and enterprises, Willis provides expert support, understanding the critical role of efficient IT systems in business operations.
Kevin Phillips
IT Support
A founding CCS team member since 2008, Kevin offers comprehensive expertise across all IT services and products, ensuring tailored solutions for client needs.
Steven Faulkner
IT Support
Recognised as a tech expert, Steven resolves complex IT issues efficiently, combining technical proficiency with a practical approach to client support.
Jaime Troke
IT Support
Our newest team member since 2021, Jaime brings fresh technical insights and enthusiasm, delivering effective IT solutions to businesses of all sizes.
Questions
What IT services do you offer for SMEs?
We provide tailored IT support, cloud solutions, cybersecurity, backups, server management, and network cabling specifically designed for small and medium enterprises.
Do you provide 24/7 IT support?
Yes, our Derby-based team offers 24/7 system monitoring, remote diagnostics, and rapid on-site assistance to resolve critical issues at any time.
Are there any free services available?
We offer free IT audits for Midlands-based companies and a three-month no-cost support trial to demonstrate our service quality.
How quickly do you resolve IT issues?
Over 93% of support calls result in immediate resolution, with engineers addressing problems remotely or on-site within minutes.
What areas do you cover?
We serve businesses in Derby, the wider Midlands region, and surrounding counties with both on-site and remote IT support.
