Your money, our trust - Established 1996
Ongo Recruitment is a not-for-profit organisation that specialises in providing exceptional recruitment services. We are more than just a recruitment agency; we are a one-stop-shop for staff recruitment, retention, and development. Our mission is to make a positive impact on individuals and businesses in our community, and we are proud to be different from other employment agencies. As a social enterprise, we reinvest all of our profits back into local communities, ensuring that everything we do serves a purpose.
Our Services for Job Seekers
We offer a range of free services to support job seekers in their career journey. When you come to us, you can benefit from industry training, mental health support, and help with writing your CV and getting in front of the right people. We are proud to care, and we are dedicated to providing quality care across the region. We have a range of full-time and agency positions available in the care sector, with full training provided. If you are considering a career in care, we want to hear from you.
Our Services for Businesses
At Ongo Recruitment, we understand that finding the right employees can be challenging. That's why we tailor our service to suit your business needs. We work hard to ensure that we find the right candidates for your specialist roles, and we are proud to be helpful, friendly, and patient. We offer a variety of support to businesses, including training, colleague mental health support, and increasing social value. When you partner with us, you can expect exceptional service, and we will go the extra mile to help you.
Meet the Team
Our team is made up of recruitment experts, HR managers, and mental health support professionals. We are passionate about what we do, and we are committed to providing exceptional service to both businesses and job seekers. We believe that building relationships is key to our success, and we are proud to have a diverse and satisfied team.
Our Accreditations
We are proud to hold a range of accreditations, including the 'Excellence in the Community Award' and recognition as a social enterprise. We are dedicated to continuous improvement and development, and we are committed to upholding the highest standards in everything we do.
Corporate and Social Responsibility
As a social enterprise, we take our corporate and social responsibility seriously. We are committed to reinvesting all of our profits back into local communities, and we are proud to have put back over 108,000 into local communities during 2023-24. We believe that building strong communities is essential for the success of individuals and businesses, and we are dedicated to making a positive impact.
Get in Touch
If you are looking for recruitment experts who can offer so much more to your business, or if you are a job seeker looking for quality care across the region, we want to hear from you. You can get in touch with us by calling 01724 844848 or emailing recruitment@ongo.co.uk. We look forward to hearing from you.
General Feedback
The majority of the feedback provided by clients is positive, highlighting the helpfulness and understanding of the staff at Ongo. Clients appreciate the support and assistance they receive from the staff, who are described as friendly, professional, and approachable. Several clients have mentioned the positive impact that the staff has had on their lives, whether it be through finding employment or helping them balance work and home life.
Specific Feedback
Some clients have noted that the staff at Ongo are respectful and courteous, with one client stating that they would not be here without the staff's help. Additionally, the staff at Ongo are praised for their professionalism and the relaxed, calm environment they create.
However, there are a few negative comments. Some clients have expressed concerns about privacy, as they have been asked personal questions in front of other people. A few clients have also had negative experiences with specific staff members, particularly those involved in the employment support side of the business. These clients have noted that some staff members can be unprofessional and unhelpful, and that they have had difficulties with communication and support.
Positive Comments
Overall, the positive feedback highlights the staff's professionalism, helpfulness, and ability to make clients feel at ease. Clients appreciate the support and assistance they receive, and the positive impact that the staff has had on their lives.

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