Coffee Supply and Service Specialists
At Edwards & Pearce, we are a recruitment agency with a rich history spanning over 150 years. Our dedicated team of experienced and qualified consultants is committed to helping organisations find the best talent to achieve their business goals. We believe that an organisation's people are its greatest asset, and we pride ourselves on our ability to supply candidates whose attitude to work aligns with our clients' values.
Our Values
What sets us apart from other recruitment agencies is our focus on exceptional customer service. We take the time to understand our clients' needs and provide personalized solutions to meet their recruitment challenges. Our consultants are experienced in their respective areas of expertise, and we invest heavily in training and development to ensure that our team is always up-to-date with industry trends and best practices.
Our Services
We offer a range of recruitment services designed to meet the unique needs of our clients. From accountancy and finance to engineering and production, executive and board selection, HR and L&D, legal, sales and marketing, office support, and supply chain and procurement, we have the expertise and resources to find the right candidates for your business.
Client Testimonials
Our clients have spoken highly of our services, praising our attention to detail, professionalism, and ability to deliver high-quality candidates. Whether you're looking to fill a temporary or permanent role, we're dedicated to providing an exceptional recruitment experience.
"I have worked with Susi as both a customer and then a client for many years. Susi provided me with excellent insight and understanding of any potential employers when I was seeking work myself by delivering exactly what had been promised. Then as a client myself Susi became an excellent contact and client manager, taking the time and the effort to find out exactly what I was looking for and providing me with plenty of choice. I came to trust Susi completely, as I was never let down and I would recommend her services wholeheartedly."
"My relationship with Edwards & Pearce strengthens with each assignment. Without doubt, they are a professional organisation with integrity and consultants who work hard to build rapport with clients so that they deliver a shortlist of candidates from whom it is difficult to make a selection because they all 'fit'."
"I have no hesitation in recommending Edwards & Pearce as an excellent recruitment service provider, we found them to be both very professional & efficient in the way they managed the recruitment assignment given to them. It was equally refreshing to hear the positive comments from the candidates themselves regarding their relationship with E&P concerning the communication and preparation process during interview selection. I would certainly use E&P for any future recruitment assignments."
Overall Customer Experience
Edwards & Pearce appears to have a mixed bag of customer experiences, with some reviewers having extremely positive interactions with the agency, while others were left dissatisfied with the service.
Disappointing Experiences
Mark Haydon had a terrible experience with the agency, citing poor service and unprofessional behavior from an employee named Becka. He claimed that Becka failed to keep appointments and even admitted to making mistakes herself.
Positive Experiences
On the other hand, several reviewers had excellent experiences with the agency, praising the professionalism and helpfulness of the staff. Diana Alexandru, Kay Hudson, Damian Damo Kamara, and Vicky Leach all gave the agency 5-star reviews, citing the helpfulness of employees such as Kirsty and Raj Ghandhi in finding them job opportunities.
Conclusion
While Edwards & Pearce appears to have some room for improvement, the positive reviews suggest that the agency has the potential to deliver exceptional results for its clients. However, it is crucial that the agency addresses the issues raised by Mark Haydon and ensures that its staff maintain high levels of professionalism and customer service.
