Business Details
Trusted IT Support Services in Hull
Intrasource has been delivering professional IT support to businesses for over 25 years, combining extensive industry experience with a commitment to reliability and cost-effectiveness. Our team of skilled engineers provides managed IT services, consultancy, and cloud solutions tailored to meet the unique needs of each client. We operate on rolling monthly contracts, ensuring flexibility without long-term commitments, and maintain extended support hours from 7am to 6pm, supplemented by 24/7 emergency coverage. As a Cyber Essentials Plus accredited provider, we prioritise robust security measures, utilising ISO27001-certified suppliers to protect client data.Our approach focuses on supporting people rather than just technology, offering assistance across all devices and platforms. With decades of shared expertise and a culture of continuous learning, we deliver bespoke IT strategies that enhance operational efficiency and support business growth. Our partnerships with leading technology vendors enable us to provide best-in-class solutions, while our local presence in Hull ensures personalised service for businesses across the UK.
Services
IT Support
IT Consultancy
Cloud Services
Business Mobiles
Cyber Security
Business Phone Systems
Penetration Testing
Highlights and features
- 25 years of professional IT support experience
- 24/7 emergency service supplementing extended hours
- Cyber Essentials Plus accredited with ISO27001 suppliers
- Rolling monthly contracts with no long-term commitments
- Bespoke IT solutions tailored to business requirements
Associations and certifications
- Cyber Essentials Plus
- ISO 27001
What people say
Responsive and able to support 24/7
Skills and knowledge to get the job done
Confidence to leave IT matters in their hands
Amazing IT support over many years
Professional, efficient, helpful team members
Services
IT Support
We provide comprehensive managed IT support services for businesses across the UK, ensuring reliable system operation and rapid issue resolution. Our proactive approach includes regular maintenance, security updates, and performance optimisation to minimise downtime. With 24/7 emergency coverage and extended support hours from 7am to 6pm, our experienced engineers deliver tailored solutions that align with specific business requirements while maintaining strict data protection standards.
Cloud Services
Our cloud services enable businesses to leverage secure, scalable infrastructure through Microsoft 365, Azure, and other leading platforms. We specialise in cloud migration, hybrid system implementation, and ongoing management of hosted environments. By transforming capital expenditure into predictable operational costs, our solutions enhance budgeting flexibility while maintaining enterprise-grade security. As a Microsoft 365 Direct Partner, we ensure seamless integration of collaboration tools, data protection measures, and remote working capabilities tailored to modern business needs.
Cyber Security
We offer comprehensive cybersecurity solutions featuring multi-layered protection strategies, penetration testing, and ISO27001-compliant practices. Our services include firewall configuration, endpoint security, email threat protection, and device management to safeguard business data. As Cyber Essentials Plus accredited providers, we conduct regular security audits and implement proactive measures against evolving cyber threats. This approach ensures compliance with industry standards while maintaining business continuity through robust data protection frameworks.
Business Phone Systems
We deliver hosted VoIP solutions that enable seamless communication through Microsoft Teams Voice and RingCentral MVP platforms. Our services include system design, implementation, and ongoing support for unified communications, contact centre integration, and mobile working capabilities. By transitioning from traditional ISDN infrastructure to cloud-based telephony, businesses gain greater flexibility, scalability, and cost-efficiency while maintaining enterprise-grade reliability and call quality for distributed workforces.
IT Consultancy
Our consultancy services provide expert guidance on infrastructure design, system migrations, and technology strategy development. With extensive experience in Hyper-V, VMware, and cloud environments, we help businesses optimise their IT investments through tailored solutions. We support office relocations, new premises setup, and security audits while collaborating with existing IT teams to deliver projects on time and within budget. This strategic approach ensures technology aligns with long-term business objectives and operational requirements.
People
David Collings
Operations Director
David oversees operational excellence at Intrasource, ensuring delivery of high-quality IT services while maintaining strategic business growth. With extensive industry experience, he focuses on process optimisation and client satisfaction.
Matt Nunns
Technical Director
Matt leads technical strategy and service innovation at Intrasource. His expertise in infrastructure design and cloud technologies drives development of cutting-edge IT solutions for business clients across multiple sectors.
Richard T West
Operations Manager
Richard manages day-to-day operations, ensuring efficient service delivery and client support coordination. His focus on process improvement helps maintain Intrasource's high standards of technical excellence and customer care.
Lee Davison
Business Development Manager
Lee identifies growth opportunities and strengthens client relationships through tailored IT solutions. His market insights help align Intrasource's services with evolving business technology requirements.
Carl Clarkson
Service Desk Team Leader
Carl leads the frontline support team, ensuring prompt resolution of technical issues. His leadership maintains the balance between technical expertise and approachable customer service that defines Intrasource's support philosophy.
Questions
What IT services do you offer?
We provide managed IT support, consultancy, cloud services, cybersecurity, business phone systems, mobile device management, and penetration testing tailored to business requirements.
Are you Cyber Essentials certified?
Yes, we hold Cyber Essentials Plus accreditation and work with ISO27001-certified suppliers to ensure robust data protection and security compliance.
Do you offer 24/7 IT support?
Our standard support hours are 7am-6pm, with 24/7 emergency coverage to ensure business continuity outside regular operating hours.
What areas do you serve?
We support businesses across the UK with our headquarters located in Hull, providing both local and nationwide IT services.
Can you help with cloud migration?
Yes, we specialise in cloud migration services using Microsoft 365, Azure, and other platforms, implementing hybrid solutions and ongoing cloud management.
Do you work with existing IT teams?
We collaborate openly with existing IT departments to deliver projects efficiently while maintaining transparency and knowledge sharing throughout the process.
