Business Details
18 Years
experience
Emergency
services
Trusted IT Support & Digital Solutions London
Founded in 2008, Pacific Infotech UK Ltd has established itself as a leader in IT and digital services across the UK. We specialise in managed IT support, cybersecurity, cloud solutions, and digital transformation tailored to diverse industries including hospitality, student accommodations, and accounting firms. Our team of Microsoft-certified engineers delivers 24/7 support, ensuring businesses maintain operational efficiency and security. With advanced technology partnerships, we provide scalable infrastructure solutions that align with ESG standards.Our expertise extends to hotel IT projects, bespoke web development, and hyper-V virtualisation, supported by a commitment to client-centric service. We guarantee cost savings of up to 25% through optimised server management and proactive maintenance. Headquartered in Hounslow, we serve clients nationwide with rapid response times and first-visit issue resolution.
Services
IT Support
Cloud Solutions
Cyber Security
Web Development
Server Management
Details
- Year established: 2008
Highlights and features
- We have over 15 years of experience in IT services and digital transformation.
- Our team consists of Microsoft-certified experts with nationwide coverage.
- We guarantee 24/7 support and rapid response times for critical issues.
- Our partnerships with leading technology brands ensure cutting-edge solutions.
- We offer tailored services with cost-saving guarantees of up to 25%.
What people say
Quick response times
Certified engineers
Reliable solutions
Cost-effective services
Expert technical knowledge
Services
Managed IT Support
Our managed IT services provide 24/7 monitoring, server maintenance, and cybersecurity protection for UK businesses. With Microsoft-certified engineers and nationwide coverage, we ensure 99.9% uptime through proactive maintenance and rapid incident response. Clients benefit from cost savings of up to 25% through optimised infrastructure management.
Cloud Solutions
We deliver scalable cloud infrastructure with failover clustering and hyper-V virtualisation. Our solutions include data migration, backup as a service (BaaS), and disaster recovery, ensuring business continuity. Clients access secure, compliant cloud environments tailored to their operational needs and growth targets.
Cyber Security
Our cybersecurity services protect against ransomware, phishing, and data breaches through endpoint security, email encryption, and network monitoring. We help businesses achieve Cyber Essentials compliance and implement SentinelOne's advanced threat detection across over 500 endpoints.
Web Development
We create bespoke websites with UX/UI design tailored to hospitality and professional services sectors. Our solutions integrate with property management systems (PMS) and include mobile e-concierge features, enhancing guest experiences and operational efficiency for hotels.
Server Support
Specialising in Windows server management, we offer migration from legacy systems, failover clustering, and 24/7 monitoring. Our engineers perform health checks, backup management, and performance optimisation to ensure reliable, future-proof server infrastructure for mission-critical operations.
Questions
What IT services do you offer for hotels?
We provide hotel-specific solutions including PMS integration, guest Wi-Fi, smart TVs, key card systems, and mobile e-concierge services.
Do you provide 24/7 IT support?
Yes, we offer 24/7 monitoring and emergency support with guaranteed response times for critical issues.
Are your engineers certified?
Our team includes Microsoft-certified professionals with expertise in server management and cybersecurity.
How do you handle data security?
We implement endpoint security, email encryption, and SentinelOne's threat detection across client networks.
Can you support remote businesses?
Yes, our remote IT support covers nationwide clients with secure cloud management and virtual assistance.
What cost savings do you guarantee?
We guarantee up to 25% cost savings through optimised server management and proactive maintenance.
