Business Details
20 Years
experience
Emergency
services
Managed IT Services London
Established in 2006, IT IN BUSINESS is an independent managed IT services provider with over 15 years of proven experience. We specialise in building and maintaining highly reliable, modern IT networks using cloud-first technologies for businesses across London, the UK, and international markets. Our commitment lies in delivering tailored solutions that maximise security, reliability, and cost-efficiency while aligning with each client's unique needs. With a focus on proactive management and cutting-edge technology, we empower businesses to concentrate on growth without IT-related disruptions.Our team of experts provides 24/7 support, ensuring seamless operations and rapid issue resolution. We prioritise long-term partnerships, offering transparency, accountability, and continuous investment in tools and processes to stay ahead of evolving technological challenges. Our clients benefit from simplified IT strategies, global and onsite support, and a dedication to exceeding industry standards in service quality and client satisfaction.
Services
Managed IT Services
Cybersecurity Audits
Cloud Solutions
IT Infrastructure Consultancy
Disaster Recovery
Details
- Year established: 2006
Highlights and features
- We offer 15 years of expertise in managed IT services with a focus on security and reliability.
- Our 24/7 helpdesk resolves 94% of issues on the first call within one hour.
- We implement tested, proven technologies and processes tailored to your business needs.
- Our proactive monitoring minimises downtime and ensures compliance with industry standards.
- We provide global and onsite support for businesses across London, the UK, and international markets.
Associations and certifications
- Microsoft Silver Partner
What people say
Highly skilled engineers
Prompt and effective response
Critical reduction in IT downtime
Flexible and adaptable support
Invaluable resource for IT needs
Services
Managed IT Services
Our Managed IT Services provide end-to-end oversight of your IT infrastructure, ensuring optimal performance and security. We offer proactive monitoring, regular updates, and rapid incident resolution to minimise downtime. With 24/7 support and a team of certified engineers, we deliver tailored solutions that align with your business objectives, from cloud integration to cybersecurity. Clients benefit from reduced operational costs and enhanced reliability through our comprehensive management approach.
Cybersecurity Audits
Cybersecurity Audits evaluate your IT systems for vulnerabilities, ensuring compliance with industry standards. We conduct thorough risk assessments, identify threats, and implement mitigation strategies to protect against cyberattacks. Our audits cover network security, data encryption, and access controls, providing actionable recommendations to strengthen your defences. Businesses gain peace of mind with robust security frameworks that safeguard sensitive data and maintain operational continuity.
Cloud Solutions
Cloud Solutions enable seamless transition to scalable, secure digital infrastructures. We specialise in Microsoft 365, Azure, and hybrid cloud deployments, optimising performance and cost-efficiency. Our services include strategy design, migration, and ongoing management to ensure smooth integration with existing systems. Clients achieve enhanced collaboration, data accessibility, and business continuity while leveraging cutting-edge cloud technologies tailored to their operational needs.
IT Infrastructure Consultancy
IT Infrastructure Consultancy focuses on designing and optimising networks for reliability and scalability. We assess current systems, identify inefficiencies, and recommend upgrades to support growth. Our consultancy covers hardware, software, and connectivity, ensuring alignment with business goals. Clients receive customised roadmaps for modernising IT estates, reducing costs, and improving performance through strategic technology investments.
Disaster Recovery
Disaster Recovery solutions ensure business continuity by safeguarding critical data and systems. We develop customised plans with rapid recovery protocols, including cloud backups and failover mechanisms. Regular testing guarantees minimal downtime during incidents, protecting against data loss and financial impact. Businesses benefit from resilient infrastructures that maintain operations during disruptions, supported by our expertise in recovery technologies and best practices.
People
Mal
Managing Director
Mal leads IT IN BUSINESS with a vision for innovative IT solutions, leveraging 15 years of industry experience. He focuses on strategic growth and client-centric service delivery.
Stuart
Service Manager
Stuart oversees service operations, ensuring high standards of client support and technical excellence across all managed IT projects and consultancy services.
James
Senior Engineer
James specialises in network security and infrastructure design, providing expert technical leadership for complex IT projects and client solutions.
Kevine
Support Engineer
Kevine delivers hands-on technical support, resolving client issues efficiently and ensuring seamless IT operations for businesses of all sizes.
Dil
Architect
Dil designs scalable IT architectures, focusing on cloud integration and cybersecurity to meet evolving business needs with innovative technical frameworks.
Questions
What IT services does IT IN BUSINESS offer?
We provide managed IT services, cybersecurity audits, cloud solutions, infrastructure consultancy, disaster recovery, and 24/7 helpdesk support tailored to business needs.
Do you support businesses outside London?
Yes, we serve clients across the UK, North America, and EMEA with global and onsite IT support solutions.
How quickly do you respond to IT issues?
94% of tickets are resolved within one hour, with 70% of calls answered in under 10 seconds by our dedicated helpdesk team.
Can you assist with cloud migration?
Yes, we specialise in secure cloud migrations using Microsoft 365, Azure, and hybrid platforms, ensuring seamless integration and data protection.
Are your services available 24/7?
Our helpdesk and monitoring services operate 24/7 to ensure continuous IT support and rapid incident resolution for all clients.
What cybersecurity measures do you provide?
We offer comprehensive cybersecurity audits, threat assessments, and mitigation strategies, including network security, encryption, and compliance with industry standards.
