We do IT, you do business
At 121 IT, we are a long-established Managed IT Services support company, developed from an IT training background, resulting in a user-centric approach. We have a complete understanding of IT infrastructures - from multi-site corporate networks to small office home office (SOHO) environments.
We are a forward-looking company with access to the latest available technologies and software to build fully integrated systems; with the main focus on value, business efficiency, and continuity. The results are robust, reliable, and resilient systems. Solutions are built in consultation with clients, tailored to specification, and support will be provided 24/7 where required.
Our Services
We offer a range of services designed to meet the unique needs of our clients. Our IT Support Helpdesk provides proactive support, managing incidents, and requesting changes, with a focus on minimizing downtime and maximizing productivity. Our CyberSecurity services ensure the security of your data, identifying potential threats and implementing measures to prevent breaches.
Our Business Continuity services ensure that your business is prepared for any eventuality, with disaster recovery plans in place to minimize disruption. Our Office365 and Hybrid Cloud solutions provide flexible and scalable infrastructure, while our Hardware Sales and Solutions offer unbiased advice and bespoke solutions tailored to your business needs.
Our Approach
At 121 IT, we take a personalized approach, building long-term relationships with our clients. We believe in delivering exceptional service, with a focus on value, business efficiency, and continuity. Our team becomes an extension of your business, providing direct access to our technicians and 99% of calls answered within 20 seconds.
We are proud of our customer retention, with clients staying with us for the long haul. We believe in building solutions tailored to your business needs, identifying the right hardware, software, and services from a wide range of partner vendors and bespoke service packages.
Customer Experience
The reviewed service has received excellent feedback from customers, with a focus on the seamless transition of email to a new domain and the friendly, helpful nature of the team.
Positive Aspects
- Efficient Transition: One customer praised the service for making the transition of their email to a new domain a smooth and straightforward process.
- Friendly Team: Another customer highlighted the friendly and helpful nature of the team, specifically mentioning Adrian and others who were always willing to lend a hand.
