Business Details
17 Years
experience
Emergency
services
Your Trusted IT Partner in Sheffield
Established in 2009, Daffodil I T has grown from a local Sheffield-based operation into a respected Managed Service Provider (MSP) serving businesses across Yorkshire. Our team of certified professionals specialises in delivering tailored IT solutions, combining technical expertise with proactive support to address challenges ranging from hardware setup to advanced cybersecurity. As part of the Daffodil Group, we leverage over 15 years of collective experience to provide scalable infrastructure, cloud hosting, and disaster recovery systems. Our Microsoft Silver Partnership enables us to optimise Microsoft 365 environments, while our focus on end-user computing ensures seamless device management for remote and on-site teams.We prioritise transparency in pricing, detailed reporting, and 24/7 support desk availability, ensuring businesses maintain operational continuity. Our commitment to innovation is reflected in our proactive threat detection systems and custom software development capabilities, which have supported clients like National Grid and regional enterprises in achieving their technological goals.
Services
IT Support
Cloud Hosting
Cybersecurity
Disaster Recovery
Software Licensing
Microsoft 365
Device Management
Data Backup
VoIP Telephony
Network Infrastructure
Details
- Year established: 2009
Highlights and features
- Our team has over 15 years of experience in IT solutions
- We offer 24/7 proactive monitoring and support
- Microsoft Silver Partner for optimised cloud environments
- Custom software development tailored to business needs
- Proven track record with clients like National Grid
What people say
Extremely responsive
Great service
Professional
Quick issue resolution
Reliable support
Services
IT Support & Management
Our comprehensive IT support covers infrastructure management, hardware/software troubleshooting, and network maintenance. As a Microsoft Silver Partner, we optimise Microsoft 365 environments while providing 24/7 service desk access. Proactive monitoring prevents downtime, and our scalable solutions adapt to business growth, ensuring seamless operations for clients across Yorkshire.
Cloud Solutions
Secure cloud hosting and storage solutions enable scalable infrastructure with automated backups. Our cybersecurity measures protect data through encryption and access controls, while hosted platforms ensure 99.9% uptime. Businesses benefit from cost-efficient, flexible environments that support remote working and regulatory compliance without physical server maintenance.
Cybersecurity
We implement endpoint detection, email threat protection, and SaaS cybersecurity frameworks. Our proactive threat monitoring identifies vulnerabilities before breaches occur. Certified experts configure encryption protocols and compliance measures, ensuring data integrity for businesses handling sensitive information across multiple sectors.
Business Continuity
Customised disaster recovery plans maintain operations during disruptions. Automated data backups and remote working solutions ensure business continuity, with rapid system restoration minimising downtime. Our tested recovery protocols provide peace of mind for critical IT infrastructure resilience.
Tailored Software
Expert developers create bespoke software solutions aligned with specific business processes. From VoIP telephony integration to workflow automation, our applications enhance productivity. We ensure compatibility with existing systems while providing ongoing support for evolving operational requirements.
People
Mathew Dale
Founder
Founded Daffodil I T in 2009 after identifying a gap in local IT support. Transformed the business into a regional MSP while maintaining focus on client-centric solutions and technical innovation.
Debbie Ogden
Team Lead
Manages critical client projects with proven success in time-sensitive implementations. Recognised for sourcing optimal hardware solutions and delivering responsive support that aligns with business objectives.
Questions
What IT services do you offer for small businesses?
We provide complete IT support including infrastructure management, cybersecurity, cloud solutions, and Microsoft 365 optimisation tailored to small business needs.
How do you handle cybersecurity threats?
Our proactive monitoring detects threats before they impact systems, using endpoint protection, email filtering, and custom security frameworks aligned with industry standards.
Can you support remote working setups?
Yes, we implement secure remote access solutions, cloud storage, and communication tools to enable seamless remote operations for distributed teams.
What is your emergency response time?
Our 24/7 support desk resolves critical issues promptly, with guaranteed first-response within 30 minutes for priority service level agreements.
Do you offer software licensing management?
We handle software procurement, compliance, and updates to ensure optimal licensing while reducing unnecessary costs for our clients.
How do you ensure business continuity during disasters?
Automated backups, cloud hosting redundancy, and tested recovery plans maintain operations with minimal downtime during unexpected disruptions.
