Business Details
13 Years
experience
Emergency
services
Managed IT Support Services in Nottingham
Connected Systems was founded in 2013 with a clear mission to deliver reliable, tailored IT solutions for businesses in Nottingham and the East Midlands. Our team of experts brings over 11 years of combined experience in the IT support and installations sector, serving small businesses, charities, and corporate clients. We specialise in proactive IT management, cybersecurity, cloud migrations, and network infrastructure, ensuring technology becomes an enabler rather than a barrier to growth. Our approach combines cutting-edge tools with industry best practices to provide comprehensive support, from hardware and software maintenance to strategic consulting.We pride ourselves on jargon-free communication, rapid issue resolution, and a client retention rate of 99%, reflecting our commitment to understanding unique business needs and delivering cost-effective, scalable solutions. With 24/7 monitoring of over 700 devices across 30+ local companies, we ensure systems remain secure, updated, and optimised. Our Cyber Essentials certification services and hosted voice solutions further demonstrate our dedication to helping businesses protect data, enhance communication, and achieve long-term success through technology.
Services
Managed IT Support
IT Security
Cloud Backups
Server Maintenance
Phone Systems
WiFi Solutions
Cybersecurity
Software Upgrades
Disaster Recovery
Network Infrastructure
Details
- Year established: 2013
Highlights and features
- We offer proactive IT maintenance with 24/7 system monitoring
- Our team has over 11 years of experience in IT support and installations
- We provide tailored solutions for businesses of all sizes
- We guarantee rapid issue resolution with local on-site support
- Our Cyber Essentials certification ensures robust cybersecurity compliance
Associations and certifications
- Cyber Essentials
What people say
Great customer support
Friendly and professional
Reliable experts
No hidden costs
Highly recommended
Services
Managed IT Support
Our proactive managed IT support continuously monitors and updates business systems to prevent disruptions. With 24/7 device monitoring and rapid on-site assistance, we ensure hardware, software, and networks remain secure and optimised. Clients benefit from predictable costs through our fixed-price packages based on user numbers.
Cybersecurity Solutions
We provide comprehensive cybersecurity services including Cyber Essentials certification, antivirus protection, and threat prevention. Our team implements secure internet connections, access controls, and regular system updates to protect against ransomware and cyberattacks while ensuring compliance with industry standards.
Cloud Services
Our cloud solutions include migrations, backups, and hosted voice systems tailored to business needs. We implement secure cloud storage with disaster recovery options, VoIP phone systems, and scalable infrastructure to support hybrid working environments while maintaining data integrity and accessibility.
IT Consultancy
We offer strategic IT consulting to align technology with business goals. Services include system audits, technology roadmaps, and procurement advice. Our experts help businesses optimise existing infrastructure and implement new solutions that enhance productivity and future-proof operations.
WiFi Solutions
We design and install scalable WiFi networks for offices, warehouses, and outdoor spaces. Our cloud-managed access points provide secure guest networks, bandwidth controls, and remote management while ensuring maximum coverage and performance across all business locations.
Questions
What areas do you cover for IT support?
We provide IT support services across Nottingham and the East Midlands region.
Do you offer emergency IT support?
Yes, we provide rapid response emergency IT support services for urgent issues.
What cybersecurity certifications do you hold?
We are Cyber Essentials certified and help businesses achieve the same certification.
Can you support hybrid working environments?
Yes, we offer cloud solutions and remote support services for hybrid working setups.
What IT services do you provide for small businesses?
We offer managed IT support, cybersecurity, cloud backups, phone systems, and network infrastructure tailored to small business needs.
How do you price your IT support packages?
Our packages are priced based on the number of users and devices in your organisation.
