Building Excellence, One Project at a Time
Our Story
Juicy Bike has been a trailblazer in the realm of new mobility since our inception in 2008. Nestled in the heart of the Peak District, we began our journey in the back of Eco Republic, an eco-friendly boutique store. We started with a solitary model, the Juicy Classic, which has evolved and adapted to keep pace with technological advancements, remaining our best-selling bicycle. This enduring design is a testament to our commitment to detail and innovation. Over the years, we have continuously introduced new models, updated existing ones, and significantly reduced the weight of our bikes, making them safer and more accessible for home assembly.
Quality Guaranteed
At Juicy Bike, we stand by our comprehensive UK guarantee. All of our bikes come with a standard 2-year guarantee, while the frame is covered for 5 years. Our dedicated Derbyshire-based team provides after-sales service, complemented by our expanding network of dealers across the UK. We can also rely on the expertise of our Neomouv colleagues in France for assistance with complex cases. No matter the e-bike, our teams and retailers are committed to providing you with top-notch service and know-how.
Experience and Innovation
Our mission is to rekindle your passion for cycling, encouraging you to get back in the saddle and experience the world from a fresh perspective. Juicy Bike aims to promote a healthier lifestyle, whether you're cycling for leisure or exercise, and contribute to a greener planet by offering an attractive alternative to car usage.
Our Services and After-sales Service
Juicy Bike boasts an extensive range of electric bikes to meet various needs and preferences. Our selection includes:
- Urban Bikes: Classic, Ticket, Elaia 2, Roller, Malva, Facelia, Carlina, Hydraulic, and Kalysos 2
- Hydraulic Bikes: Nexus 7
- Open Ticket Bikes: Linaria and City Plus
- ELAIA 2 NG and CARLINA HY NG
- Cargo Bikes: Opia Compact, Folding, Compact Plus, Plimoa Efolding, and Niveol
- Hybrid Bikes: Adonis 2, Adonis Mountain, and Enara 2
- ENARA ENARA 2 and ENARA 2 + CRONOS
Our services extend beyond the sale, as we are committed to ensuring your utmost satisfaction. Our after-sales service, warranty coverage, and e-bike battery care are all part of our dedication to providing an exceptional customer experience. We offer video guides and FAQs for your convenience, while our blog offers helpful information on topics such as wheel size selection, frame size determination, and more.
Explore our electric bikes, accessories, and offerings today! At Juicy Bike, we are more than a brand-we are a lifestyle choice for those who value experience, innovation, and a healthier planet.
Summary of Customer Reviews
Customer Experiences
- Author: Victoria Potter
- Rating: 1 star
- Review: Victoria Potter expressed her dissatisfaction with the reliability of the electric bike she purchased through a retailer supplied by Juicy Bikes. She experienced an intermittent fault where the bike would cut out randomly, leaving her to manually cycle the heavy bike. Despite her complaints, she was not offered any assistance by the company.
- Author: Jolene Lowndes
- Rating: 5 stars
- Review: Jolene Lowndes praised the excellent customer service provided by Juicy Bikes, stating that they go above and beyond expectations. She highly recommends the company.
- Author: Terrie Pleszkan
- Rating: 5 stars
- Review: Terrie Pleszkan purchased a Dutch-style bike but found it too large for her height (5ft 3in). She contacted Juicy Bikes and was told she could exchange it for the smaller Pocko model, which has smaller wheels. Although they did not have the Pocko in stock until March, the staff at the Ashbourne shop allowed her to try out the display model and exchange it on the spot.
Overall Assessment
- Positive Comments: Excellent customer service, friendly staff, and a willingness to accommodate customer needs.
- Negative Comments: A reoccurring intermittent fault on an electric bike and lack of assistance in resolving the issue.
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