Ride with Confidence, Ride with Long Eaton Cycles
Long Eaton Cycles, established in 2002, proudly stands as Long Eaton's oldest cycle shop, serving the local community for over two decades. We are a family-run business with a passion for cycling and a commitment to providing exceptional service and quality products.
Our Expertise
Our experienced staff is highly skilled in all aspects of cycling, from sales and repairs to advice on choosing the right bike and equipment. We take pride in staying up-to-date with the latest industry trends and advancements. Our dedication to continuous learning and professional development ensures that you receive expert guidance and personalized attention.
Products and Services
We offer a comprehensive range of products for all types of cyclists, including:
- Bikes: Kinesis, Pashley, Giant, Liv, and a diverse selection of other popular brands
- Accessories: Helmets, gloves, shoes, clothing, lighting, and much more
- Services: Comprehensive bike repairs, tune-ups, wheel building, and expert advice on all aspects of cycling
Customer Care and Satisfaction
Customer satisfaction is our highest priority. We strive to provide seamless and enjoyable shopping and repair experiences. Our knowledgeable staff is always ready to answer your questions and address your concerns. We are committed to open and honest communication, ensuring that you feel informed and comfortable throughout your interaction with us.
Our Philosophy
At Long Eaton Cycles, we believe that cycling should be accessible and enjoyable for everyone. Our mission is to empower people of all ages and abilities to discover the joy of cycling. We are committed to promoting responsible cycling practices and contributing to a healthier and more sustainable community.
Contact Us Today
If you have any questions, need advice on finding the right gear, or require professional repairs, please do not hesitate to contact us. We look forward to assisting you on your cycling journey!
Overview of Customer Reviews
Positive Experiences
The majority of customers have reported positive experiences with Long Eaton Cycles, praising the shop's knowledgeable and attentive team, friendly staff, and fair prices. Many have expressed satisfaction with the shop's services, including brake and gear maintenance, wheel repairs, and bike building. Customers have also appreciated the shop's honesty and willingness to provide advice and recommendations on products and services.
Areas of Excellence
- Knowledgeable and Attentive Team: Customers have praised the shop's staff for their expertise and patience in explaining bike-related issues and providing solutions.
- Friendly and Helpful Service: Many customers have appreciated the friendly and welcoming nature of the shop's staff, who are willing to go the extra mile to provide assistance.
- Fair Prices: Customers have reported being satisfied with the shop's prices, which are considered reasonable and competitive.
Negative Experiences
However, two customers have reported negative experiences with Long Eaton Cycles, citing unhelpful staff and poor workmanship.
Areas for Improvement
- Customer Service: Some customers have reported poor customer service, including unhelpful staff and a lack of willingness to tackle complex issues.
- Workmanship: One customer has reported poor workmanship, resulting in bike issues that needed to be corrected by another shop.
Be the first to review Long Eaton Cycles.
Write a Review
