Business Details
18 Years
experience
Emergency
services
Your Trusted IT Partner in Norwich
Established in 2008, EasyPC is an independent IT support and solutions provider based in Norwich. We specialise in delivering tailored technology solutions to SMEs, educational institutions, healthcare providers, corporate clients, and local governments across the UK. Our approach focuses on building long-term relationships by offering reliable service, technical expertise, and cost-effective solutions. With a team passionate about technology, we provide priority IT support through flexible contract plans, including remote assistance, on-site visits, and 24/7 emergency coverage.Our services encompass cloud migration, cybersecurity, network connectivity, and managed IT infrastructure, supported by partnerships with leading technology vendors. We prioritise clear communication, ensuring technical solutions are explained in accessible language for non-expert clients. Our commitment to value for money is demonstrated through transparent pricing, customisable service levels, and ongoing support that adapts to evolving business needs.
Services
IT Support
Cloud Solutions
Cyber Security
Computer Systems
Mobile Device Management
Connectivity
Audio Visual Solutions
Disaster Recovery
Details
- Year established: 2008
Highlights and features
- 24/7 emergency IT support available
- Certified experts in cloud and cybersecurity
- Tailored solutions for diverse industries
- Transparent pricing with flexible contracts
- Partnerships with leading technology vendors
Associations and certifications
- Microsoft Surface Partner
- Microsoft Azure
- Office365
- Amazon Web Services
- Dell EMC Partner
- FSecure Silver Partner
Services
IT Support
Our IT support services provide businesses with reliable technical assistance through flexible contract plans. Offering remote diagnostics, on-site visits, and priority response options, we cater to SMEs and large organisations across multiple sectors. Our team communicates technical solutions in clear, non-technical language for ease of understanding.
Cloud Solutions
We help businesses transition from on-premise servers to secure cloud environments using Microsoft Azure and RemoteApps. This enables remote access across devices while maintaining data security. Our solutions include application virtualisation and scalable storage options for improved operational flexibility.
Cyber Security
Our cybersecurity services protect businesses from digital threats through advanced firewall solutions, anti-virus software, and network monitoring. We implement F-Secure protection systems and provide regular security audits to ensure compliance with data protection regulations across all client sectors.
Disaster Recovery
We offer cloud-to-cloud backup solutions for Office 365 and on-site devices with unlimited storage options. Our system allows rapid data restoration through search functionality and one-click recovery, ensuring GDPR compliance and minimal business disruption during technical failures.
Connectivity
Our connectivity solutions optimise business internet performance through leased lines, FTTC, and Wi-Fi infrastructure. We implement bandwidth management systems to prevent network congestion and provide cabling solutions for stable, high-speed connections across commercial premises.
Questions
What IT services do you offer for SMEs?
We provide comprehensive IT support including cloud solutions, cybersecurity, network infrastructure, and managed services tailored to SME requirements.
Do you offer 24/7 emergency IT support?
Yes, our Gold support plan includes 24/7 emergency assistance with priority response times for critical technical issues.
Which industries do you work with?
We support SMEs, educational institutions, healthcare providers, corporate clients, and local government organisations across the UK.
How do you handle data security?
We implement F-Secure protection systems, regular security audits, and GDPR-compliant data management practices to ensure robust cybersecurity.
Can you help migrate to cloud services?
Yes, we specialise in cloud migration using Microsoft Azure, enabling businesses to transition from on-premise servers to secure cloud environments.
What support hours do you offer?
Remote support is available Monday-Friday 08:30-17:30, with 24/7 emergency coverage for critical issues through our Gold plan.
