Business Details
Expert Piano Tuning and Servicing in London
Doug Chapman Piano Services is a specialist provider of piano tuning, repairs, and servicing, led by Doug Chapman, Head of Piano Technical Services at the Royal Academy of Music. With over two decades of experience, our team delivers expert care for pianos across private homes, concert venues, and educational institutions. We combine technical precision with a deep passion for craftsmanship, ensuring instruments perform at their peak. Our technicians hold certifications from Steingraeber of Bayreuth and C. Bechstein, and we operate under rigorous quality standards, including Public Liability Insurance up to 5,000,000.Based in London, we serve clients UK-wide and internationally, offering tailored solutions for concert preparation, full restoration, and regular maintenance. Our commitment to excellence is reflected in our partnerships with Yamaha Music London and our role in training the next generation of piano technicians. We prioritise transparency, reliability, and client satisfaction, ensuring every interaction meets the highest professional standards.
Services
Piano Tuning
Piano Repairs
Piano Servicing
Action Regulation
Hammer Voicing
Concert Preparation
Full Restoration
Polyester Repairs
French Polishing
Humidity Systems
Highlights and features
- We have over 20 years of experience in piano technical services.
- Our team includes certified experts trained by Steingraeber and C. Bechstein.
- We provide tailored solutions for concert halls, schools, and private clients.
- Our technicians are DBS checked and insured up to 5,000,000.
- We partner with Yamaha Music London for after-sales servicing nationwide.
Associations and certifications
- Steingraeber of Bayreuth
- C. Bechstein
What people say
Thoroughly professional
Transformed our piano
Perfect result
Best our piano has ever felt
Top class standard
Services
Piano Tuning
Our piano tuning service ensures your instrument maintains precise pitch and tonal quality. Using advanced techniques, we address inharmonicity issues and balance the sound across the keyboard. Clients benefit from improved playability and a richer, more consistent tone, essential for both practice and performance settings.
Piano Repairs
We address mechanical issues affecting piano performance, including action adjustments and key repairs. Our technicians restore functionality to ensure smooth operation. Clients receive detailed advice on maintenance to prolong their instrument's lifespan and preserve its value.
Concert Preparation
This service optimises pianos for professional performances, ensuring flawless tuning and action responsiveness. We collaborate with artists to meet exacting standards. Clients gain confidence in their instrument's reliability during critical events like recitals and recordings.
Full Restoration
We revitalise vintage or damaged pianos through comprehensive restoration. This includes structural repairs, refinishing, and mechanical overhauls. Clients preserve their instrument's heritage while enhancing its performance and aesthetic appeal for future generations.
Action Regulation
Our action regulation fine-tunes key responsiveness and touch consistency. We adjust mechanical components to match playing styles. Clients experience improved control and comfort, crucial for pianists requiring technical precision in practice or performance.
People
Doug Chapman
Head of Piano Technical Services
Doug Chapman is a leading UK piano technician with over 20 years of experience. As Head of Piano Technical Services at the Royal Academy of Music, he oversees maintenance for prestigious instruments and trains future technicians. Certified by Steingraeber and C. Bechstein, he specialises in concert preparation and acoustic piano care.
Questions
What services does Chapman Piano Services offer?
We provide piano tuning, repairs, servicing, action regulation, hammer voicing, concert preparation, and full restoration for acoustic pianos.
Do you work on digital keyboards?
No, we only service acoustic pianos and do not carry out work on digital keyboards.
Are your technicians certified?
Yes, our team includes technicians certified by Steingraeber of Bayreuth and C. Bechstein with extensive industry experience.
What areas do you serve?
We primarily serve London and the South-East but provide services nationwide and internationally for concert and studio work.
How can I book an appointment?
Contact us via phone or email, or fill out our online contact form to schedule a service visit.
What payment methods do you accept?
We accept payment via bank transfer only.
