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Business Details
50+ Years
experience
Your Trusted Jewellers in Chester Since 1948
Established in 1948, Kayes Jewellers has been a cornerstone of Chester's retail landscape for over seven decades. As a family-run business spanning three generations, we specialise in crafting and curating exquisite engagement rings, fine jewellery, and vintage pieces. Our Edwardian premises at St. Michael's Row offer a unique shopping experience blending traditional craftsmanship with modern design. Our team of diamond and gemstone experts provides bespoke consultations, ensuring each client receives tailored guidance without sales pressure.

We pride ourselves on British artisanship, sourcing conflict-free diamonds and offering free lifetime care for all purchased jewellery. With a legacy built on trust and expertise, we remain committed to delivering exceptional quality and service to our clientele.
Services
Engagement Rings Wedding Bands Bespoke Design Valuations Jewellery Repairs
Details
  • Year established: 1948
Highlights and features
  • We offer three generations of family expertise in fine jewellery
  • Our bespoke service creates custom pieces tailored to individual stories
  • All diamonds are ethically sourced and conflict-free certified
  • We provide free lifetime cleaning and maintenance for purchased jewellery
  • Our Chester premises combine historic charm with modern design expertise
What people say
Outstanding service Beautiful craftsmanship Knowledgeable staff Pressure-free experience Lifetime care commitment
Services
Engagement Rings
Our engagement rings combine expert craftsmanship with ethically sourced diamonds. Clients receive personalised consultations to select or design rings that reflect their unique love stories. Each piece undergoes rigorous quality checks to ensure lasting beauty and value.
Bespoke Design
Our bespoke service transforms personal visions into wearable art. From concept sketches to final polish, our master jewellers guide clients through creating one-of-a-kind pieces using traditional techniques and premium materials.
Jewellery Valuations
We provide accurate, insurance-grade valuations for existing jewellery collections. Our experts assess gemstone quality, metal purity, and craftsmanship to determine precise market values with detailed documentation.
Wedding Bands
Our wedding bands collection features classic and contemporary designs in platinum, gold, and palladium. We offer complimentary resizing and engraving services to create perfect symbols of lifelong commitment.
Jewellery Repairs
Our skilled technicians restore damaged jewellery to its original splendour using specialist tools and techniques. Services include stone replacement, prong rebuilding, and structural reinforcement while maintaining design integrity.
People
Nick Kaye
Director
Third-generation jeweller with over 40 years' experience, specialising in diamond education and ethical sourcing. Leads the business with a commitment to preserving traditional craftsmanship while embracing modern innovation.
Pippa
Senior Jewellery Consultant
Expert in engagement ring selection with 15 years' service, renowned for patient guidance and technical knowledge. Specialises in explaining diamond specifications in accessible terms to help clients make informed decisions.
Carinth
Bespoke Design Specialist
Lead designer with expertise in creating custom pieces, combining artistic vision with technical precision. Known for transforming client concepts into unique jewellery through detailed CAD modelling and hand-crafted prototypes.
Questions
Do you offer bespoke jewellery design services?
Yes, our Create Your Ring service allows complete customisation with expert guidance from concept to completion.
Are your diamonds ethically sourced?
All diamonds come from conflict-free sources compliant with UN resolutions and industry ethical standards.
Do you provide after-sales care?
We offer free lifetime cleaning, maintenance, and inspections for all jewellery purchased through Kayes Jewellers.
Can I get my existing jewellery valued?
We provide valuations exclusively for items originally purchased from Kayes Jewellers Jewellers.
What payment options are available?
We offer interest-free finance options for qualifying purchases with flexible monthly payment plans.