Business Details
22 Years
experience
Trusted Letting Agents in London | base property specialists
Established in 2004, base property specialists was founded on principles of transparency, communication, and innovation. Our co-founders, An and Kristjan, identified gaps in traditional lettings and property management, leading to the creation of an agency prioritising fairness, equality, and client satisfaction. With over two decades of combined experience, we have evolved to integrate technology while maintaining core values. Our services span property marketing, lettings, compliance, and management, supported by a network of trusted partners. Recognised as the UK's best lettings agency for landlords at the 2025 ESTAS Awards, we serve London's dynamic property market from our Shoreditch base.Our approach combines frequent client communication, industry-leading practices, and a commitment to resolving issues promptly. We specialise in creating seamless experiences for landlords and tenants, underpinned by 1,000+ verified reviews and 5-star ratings across platforms. Our team's expertise extends to navigating complex rental processes, offering free valuations, and ensuring regulatory compliance. We pride ourselves on treating all clients with dignity, delivering tailored solutions that adapt to evolving market demands. This philosophy has solidified our reputation as a trusted, award-winning agency in East London and beyond.
Services
Property management
Lettings agency
Rental valuations
Compliance services
Tenant support
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of lettings expertise with innovative, client-focused solutions
- Our team provides transparent communication and 5-star rated service
- We implement industry-leading compliance and property management practices
- Award-winning agency with 1,000+ verified client reviews
- Free rental valuations with no-obligation expert property appraisals
What people say
Great Friendly
Professional
Excellent
Peace of Mind
Above and Beyond
Services
Property management
Our comprehensive property management service ensures landlords' investments are maintained to the highest standards. We handle maintenance coordination, tenant communication, and regulatory compliance across London's residential market. With dedicated support teams and digital tracking systems, we provide proactive solutions for property upkeep and tenant satisfaction.
Lettings agency
Specialising in London's competitive rental market, our lettings agency offers full-cycle property marketing and tenant placement. From professional photography to rigorous referencing checks, we maximise property visibility while ensuring qualified tenants. Our approach combines digital innovation with personal service for efficient lettings.
Rental valuations
We provide accurate, data-driven rental valuations through our free appraisal service. Our experts analyse local market trends, property specifics, and comparable listings to determine optimal rental pricing. This service helps landlords achieve competitive positioning while maximising returns in East London's dynamic market.
Compliance services
Our compliance specialists ensure all properties meet current legal requirements. We manage safety certifications, deposit protection schemes, and mandatory documentation. By maintaining strict compliance standards, we protect landlords from legal risks while guaranteeing tenant safety across managed properties.
Tenant support
We offer dedicated tenant support throughout the rental journey. From application assistance to maintenance reporting systems, our services prioritise resident satisfaction. Our responsive team addresses issues promptly while maintaining professional communication standards, contributing to high tenant retention rates across our managed portfolio.
People
An
Co-founder
Co-founder with property sector experience since 1997, identified shortcomings in traditional agency practices, driving base's customer-centric approach. Advocates for transparency and innovation in lettings.
Kristjan
Co-founder
Co-founder who joined the industry in 2002, bringing fresh perspectives on property management. Committed to transforming tenant-landlord relationships through ethical practices and technological advancements in London's rental market.
Questions
What services do you offer for landlords?
We provide full-service property management, lettings, compliance support, and free rental valuations with expert market analysis.
How do you handle property maintenance issues?
Our dedicated team coordinates prompt repairs through trusted contractors, keeping landlords and tenants informed throughout the process.
What areas do you cover?
We primarily operate in London, specialising in Shoreditch, East London, and surrounding boroughs with local market expertise.
Are your rental valuations really free?
Yes, we offer complimentary property appraisals with no obligation, providing accurate market-driven rental pricing recommendations.
What makes you different from other agents?
Our combination of 20+ years' experience, technological innovation, and commitment to ethical practices sets us apart in London's lettings market.
