Business Details
Bespoke Jewellery & Engagement Rings in Birmingham
Established over four decades ago, Hockley Jewellers has become a trusted name in Birmingham's renowned Jewellery Quarter. As a family-run business, we combine traditional craftsmanship with modern technology to deliver bespoke jewellery solutions tailored to individual preferences. Our in-house workshop enables rapid repairs and custom creations, supported by a team of experts including a gemologist and artisans with over 30 years' experience.We offer an interactive online jewellery builder alongside personalized in-store consultations, ensuring clients receive both convenience and specialist guidance. With 900+ five-star reviews, we pride ourselves on competitive pricing, transparent processes, and maintaining the highest standards of quality control throughout our operations.
Services
Engagement Rings
Wedding Rings
Custom Jewellery
Signet Rings
Bangles
Earrings
Pendants
Chains
Jewellery Repairs
Gemstone Selection
Highlights and features
- We offer 40+ years of specialist jewellery expertise in Birmingham's Jewellery Quarter
- Our in-house workshop provides same-day repairs and custom creations
- Interactive online ring builder with live diamond inventory access
- Award-winning family business with 900+ five-star customer reviews
- Personalised consultations combining traditional craftsmanship with modern technology
What people say
Friendly staff
Knowledgeable team
Great price
Stunning designs
Helpful guidance
Services
Engagement Rings
Our extensive collection combines traditional and contemporary designs with custom options. Using our interactive online builder, clients can select diamond specifications, metal types, and settings. Each piece undergoes rigorous quality checks before delivery within 4-6 weeks.
Custom Jewellery
Transform personal ideas into unique creations through our three-stage process: concept discussion, 3D modelling, and expert craftsmanship. Our designers work closely with clients to create one-of-a-kind pieces using precious metals and gemstones.
Jewellery Repairs
Our on-site workshop offers same-day repairs for most jewellery items. Skilled artisans use professional equipment to fix broken chains, loose settings, and damaged mountings while customers wait in our comfortable waiting area.
Gemstone Selection
Expert gemologists assist in choosing the perfect stones within budget parameters. We offer natural and lab-grown diamonds alongside coloured gemstones, providing detailed information about cut, clarity, and ethical sourcing practices.
Signet Rings
Traditional signet rings with modern customisation options. Clients can incorporate family crests, initials, or unique designs using our digital preview system. Available in various precious metals with engraving services.
Questions
How does the custom jewellery design process work?
Our three-stage process begins with concept discussion, followed by 3D modelling, and concludes with expert craftsmanship. Appointments available in-store or online.
What repair services are available?
We offer same-day repairs for broken chains, ring resizing, stone replacements, and cleaning services using professional equipment in our on-site workshop.
Do you offer payment plans?
We accept major credit cards and can arrange interest-free payment plans for purchases over £1,000 with approved credit.
What is your return policy?
Standard items can be returned within 14 days. Bespoke commissions are non-returnable but we guarantee satisfaction through our consultation process.
How does the online ring builder function?
Our interactive tool lets you select diamond specifications, metal types, and settings with real-time pricing updates. Save designs to discuss with our experts.
