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Carpets Direct 2U is your premier destination for carpets, vinyl, rugs, laminate, wood flooring, and vinyl planking in Walsall and the surrounding West Midlands area. As a well-established, family-owned and run flooring specialist business, Carpets Direct 2U boasts four generations of retail experience and a reputation for providing excellent service and quality floor coverings at affordable prices.

A Trusted and Respected Flooring Specialist

Carpets Direct 2U is one of the leading independent carpet and rug sellers in the UK, recognised and respected by both customers and suppliers alike. With stores in Aldridge, Burntwood, and Pelsall, as well as a public warehouse in Norton Canes, Carpets Direct 2U is easily accessible for all customers in the area. The business prides itself on offering a personalised, customer-focused service, ensuring that each individual customer's needs are met with precision and care.

Award-Winning Service

Carpets Direct 2U is proud to have been voted the 'Most Loved Carpet & Rugs Business in the UK' for six years running, as voted for by local people on thebestof.co.uk/walsall. This prestigious award is a testament to the business's unwavering commitment to providing exceptional service and high-quality floor coverings at competitive prices.

Comprehensive Flooring Solutions

Carpets Direct 2U offers a wide range of flooring solutions for both domestic and contract customers. From luxurious carpets and stylish rugs to durable vinyl, laminate, wood flooring, and vinyl planking, Carpets Direct 2U has something to suit every taste and budget. Whether you're looking to update a single room or renovate an entire property, Carpets Direct 2U has the experience, expertise, and product range to help you achieve your vision.

Expert Measuring and Fitting Services

Carpets Direct 2U offers a free, no-obligation measuring and quotation service, ensuring that you receive an accurate and competitive quote for your flooring project. The business also provides a fully comprehensive fitting service, carried out by a team of self-employed professional fitters with extensive experience in the flooring industry. These experienced fitters ensure that your new flooring is installed to the highest standards, providing you with a flawless finish and a long-lasting, enjoyable living space.

Unbeatable Prices and Value

By buying full rolls of carpet direct from suppliers and cutting them into standard room sizes, Carpets Direct 2U is able to make significant savings, which are then passed directly onto the customer. Discounts apply to all ranges, offering exceptional value for money without compromising on quality. In addition to the vast range of stock held in-store, Carpets Direct 2U has hundreds of pattern and sample books available for customers to browse through in their showrooms, or take away to check and match against their individual colour schemes in the comfort of their own homes.

Visit Carpets Direct 2U Today

To experience the Carpets Direct 2U difference for yourself, visit one of their showrooms in Aldridge, Burntwood, or Pelsall, or their public warehouse in Norton Canes. With thousands of rolls in stock, discounts of up to 70% or 80% off normal cut length prices, and a team of knowledgeable, friendly staff, Carpets Direct 2U is your number one choice for quality floor coverings at unbeatable prices.

Reviews
Positive: The customers had a wonderful experience with this company, praising the excellent service, friendly staff, and good quality products.
Negative: The company had a few issues, including poor customer service, incorrect quotes, and missed appointments, leading to a negative experience for a few customers.

Overall Experience

The reviews highlight an outstanding experience with this company, with all but one reviewer giving a perfect 5-star rating. The customers praise the excellent service, friendly and professional staff, and good quality products.

Positive Aspects

The fitters were described as "spot on" and "great", the service was "excellent", "prompt", and "reasonable priced". Customers appreciated the helpful staff, great selection, and quick fitting. The company was recommended to friends and family, and customers promised to use their services again in the future.

Negative Aspects

On the other hand, one reviewer had a disappointing experience with the company. They reported poor customer service, false promises, and incorrect quotes. Another reviewer had trouble with the measurement process, with appointments being missed or not kept. The company's response to these issues was inadequate, leading to a very poor overall experience.

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