Taking care of you, every step of the way.
At Trinity Medical Centre, we are committed to providing high-quality healthcare services to our patients. Our dedicated team of healthcare professionals is devoted to delivering personalized care and attention to each and every individual who walks through our doors.
Our Services
As a comprehensive medical centre, we offer a wide range of services to cater to the diverse needs of our patients. From routine GP appointments to specialist clinics, we provide a holistic approach to healthcare, focusing on prevention, diagnosis, and treatment. Our services include online consultations, repeat prescriptions, and health information, ensuring that our patients have access to the care they need, when they need it.
Our online services allow patients to contact us online, submit medical and administrative requests, and even register new patients to the surgery. We also offer a range of online consultation tools, including Rapid Health, Patchs, Accurx, and Klinik, making it easier for patients to get the help they need quickly and efficiently.
Our Practice
At Trinity Medical Centre, we take pride in our state-of-the-art facilities, conveniently located in Wakefield. Our team of experienced GPs and healthcare professionals is dedicated to providing exceptional care, supported by the latest technology and medical advancements. We strive to create a warm and welcoming environment, where our patients feel comfortable and supported throughout their healthcare journey.
Health Information
We believe that knowledge is power, and that's why we offer a wealth of health information to empower our patients to take control of their health. From self-care advice to health tips and resources, we provide our patients with the information they need to make informed decisions about their health.
Our Commitment
At Trinity Medical Centre, we are committed to delivering exceptional healthcare services, tailoring our care to the unique needs of each patient. We strive to build long-term relationships, founded on trust, respect, and open communication, ensuring that our patients receive the best possible care.
Poor Reception and Parking Experience
Some reviewers have had negative experiences with the reception staff, citing poor communication, lack of willingness to help, and unprofessional behavior. Additionally, parking issues have been a common complaint, with one reviewer advising to allow an extra 40 minutes to make an appointment due to parking difficulties.
Positive Experiences with Doctors
On the other hand, some reviewers have had positive experiences with the doctors, citing caring and professional conduct. One reviewer was grateful for a doctor's attention to detail, which led to the discovery of a separate health issue. Another reviewer praised the use of the PATCHS service, which allowed for same-day phone calls and acknowledgment of their concerns.
Long Waiting Times and Inefficient Service
Many reviewers have expressed frustration with the long waiting times, citing waits of up to 6-8 weeks for an appointment. Some have also experienced inefficient service, including being sent texts with incorrect information or being told that they did not answer a phone call when they had not received one.
Complaints about Medication and Prescriptions
Several reviewers have reported issues with medication and prescriptions, including incorrect dosages, delays in receiving medication, and difficulty in obtaining repeat prescriptions.
Lack of Compassion and Understanding
Some reviewers have reported feeling belittled, ignored, or dismissed by staff, particularly those with disabilities. Others have experienced rudeness or a lack of empathy from reception staff.
Efficient and Caring Staff
However, some reviewers have reported positive experiences with the staff, citing efficient and caring treatment.
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