Empowering Patients, Enriching Lives
At The Hollies Medical Centre, we are committed to providing high-quality medical care to our patients. Our team of experienced healthcare professionals is dedicated to delivering comprehensive medical services that cater to the unique needs of each patient. Our medical centre is equipped with state-of-the-art facilities and technology, ensuring that our patients receive the best possible care.
Our Services
We offer a wide range of medical services, including routine appointments, repeat prescriptions, and health advice. Our team of doctors, nurses, and healthcare assistants work together to provide personalized care to our patients. We also provide specialized services such as diabetic eye screening, cervical cancer prevention, and smoking advice and cessation. Our medical centre is committed to providing accessible and inclusive care, ensuring that all patients feel welcome and supported.
Our Mission
Our mission is to provide exceptional medical care that is patient-centred, compassionate, and respectful. We strive to create a safe and welcoming environment for all our patients, and we are committed to delivering high-quality care that meets the unique needs of each individual.
Our Values
At The Hollies Medical Centre, we value our patients and are committed to providing care that is respectful, compassionate, and patient-centred. We believe in empowering our patients with knowledge and information, enabling them to take charge of their health and wellbeing. We are dedicated to continuous improvement and strive to stay at the forefront of medical advancements, ensuring that our patients receive the best possible care.
Our Team
Our team of healthcare professionals is dedicated to providing exceptional medical care to our patients. Our team includes experienced doctors, nurses, and healthcare assistants who work together to deliver comprehensive care that meets the unique needs of each patient. We are committed to ongoing training and development, ensuring that our team stays up-to-date with the latest medical advancements and best practices.
Our Community
At The Hollies Medical Centre, we are committed to building strong relationships with our patients and the wider community. We believe in promoting health and wellbeing through education, awareness, and community engagement. We partner with local organizations and charities to promote health initiatives and provide support to those in need.
The Hollies Medical Centre has received a mix of positive and negative reviews from patients. While some patients have praised the centre's exceptional service, others have expressed frustration with the appointment system, reception staff, and communication issues.
Positive Experiences
Some patients have praised the centre's medical staff, describing them as caring, professional, and knowledgeable. They have also appreciated the centre's efficient booking system and accessibility.
Negative Experiences
However, many patients have expressed frustration with the centre's appointment system, saying it is difficult to get through by phone and that reception staff are often rude and unhelpful. Some have also reported issues with communication, including misunderstandings and unreturned calls.
Issues with Reception and Booking System
Many patients have reported difficulties in getting through to the centre by phone, with some waiting for hours on hold only to be told that no appointments are available. The online booking system has also been criticized for being limited to a small window of time and for being difficult to navigate.
Staff and Communication Issues
Some patients have reported being spoken down to by reception staff, who are sometimes rude and unhelpful. There have also been issues with communication, including misunderstandings and unreturned calls.
