Business Details
Your Trusted IT and Telecommunications Partner in Taffs Well
Welsh Telecom is a South Wales-based company dedicated to delivering professional telecommunications solutions for both residential and commercial clients. With a focus on reliability and quality, we specialise in Wi-Fi systems, data cabling, fibre optics, and VoIP phone systems, ensuring seamless connectivity tailored to individual needs. Our team of certified engineers combines technical expertise with a personal approach, offering free site surveys, professional installations, and ongoing support.We prioritise future-proof infrastructure, including 25-year warranted Excel cabling and certified fibre optic solutions, while maintaining competitive pricing. Committed to resolving complex connectivity challenges, we provide diagnostics, broadband optimisation, and community internet projects, ensuring clients receive scalable, high-performance systems backed by exceptional customer service.
Services
Wi-Fi Solutions
Data Cabling
Phone Systems
Fibre Optics
Networking Solutions
Broadband Optimisation
Highlights and features
- We offer 25-year warranted Excel cabling for durable infrastructure.
- Our engineers provide free site surveys and certified installations.
- We supply professional-grade Wi-Fi systems for seamless connectivity.
- We support both modern VoIP and traditional analogue phone systems.
- We optimise broadband speeds through expert internal wiring solutions.
Services
Wi-Fi Solutions
Our mesh Wi-Fi systems eliminate dead zones with seamless roaming across multiple access points. Professional-grade equipment ensures reliability and scalability, ideal for homes and businesses. We conduct free surveys to design optimal coverage before installation, guaranteeing high-speed connectivity throughout your premises.
Data Cabling
We install high-performance copper and fibre optic cabling compliant with industry standards. Excel-certified cabling offers 25-year warranties, while fibre solutions provide low-latency, high-bandwidth connectivity. Our team also tidies existing cabinets and tests circuits to ensure maximum throughput and minimal interference for long-term reliability.
Phone Systems
Modern VoIP systems reduce call costs and enhance scalability compared to traditional analogue setups. We supply and configure hardware for flexible communication, supporting NEC systems for legacy users. Our solutions integrate with existing networks, offering features like call forwarding, voicemail, and conferencing to improve business efficiency.
Fibre Optics
Fibre-to-the-desk and backbone installations deliver ultra-fast, interference-free connectivity. Each circuit undergoes light loss testing, with certification provided post-installation. Fibres superior speed and durability make it ideal for high-demand environments, future-proofing networks against increasing data requirements.
Networking Solutions
We design and implement managed networks using switches, gateways, and routers tailored to business needs. Partnering with industry experts, we ensure secure, scalable infrastructure for seamless operations. Services include network audits, hardware supply, and integration of legacy systems with modern technologies.
People
Dickon Payne
Founder / Owner / Telecoms Engineer
Dickon founded Welsh Telecom with a vision to provide reliable telecoms solutions across South Wales. With extensive engineering expertise, he oversees project delivery and technical strategy, ensuring clients receive tailored, high-quality service.
David George
Senior Engineer
David brings years of experience in telecommunications engineering, specialising in complex network installations. He focuses on delivering precise, standards-compliant solutions for clients, ensuring optimal performance and long-term infrastructure reliability.
Guy Eversfield
Senior Engineer
Guy supports Welsh Telecom's technical operations, combining expertise in fibre optics and data cabling. He plays a key role in site surveys and installations, maintaining the companys commitment to certified, high-performance systems.
Brandon Keenan
Engineer
Brandon contributes to Welsh Telecom's growing service portfolio, assisting with broadband optimisation and VoIP deployments. His hands-on approach ensures clients receive practical, cost-effective connectivity solutions tailored to their needs.
Questions
What areas do you serve?
We primarily serve South Wales, including Taffs Well and surrounding regions, with tailored telecoms solutions for homes and businesses.
Do you offer fibre optic installation?
Yes, we provide certified fibre optic cabling with light loss testing, ensuring high-speed, low-latency connectivity for future-proof networks.
Can you fix slow Wi-Fi issues?
We install professional mesh Wi-Fi systems that eliminate dead zones and ensure seamless connectivity throughout your home or business.
Do you support traditional phone systems?
Yes, we support NEC analogue systems while also offering modern VoIP solutions to reduce costs and improve scalability.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers. Contact us for specific payment arrangements or commercial account options.
How do you handle broadband optimisation?
We assess internal wiring, isolate extensions, and fit filters to maximise broadband speeds, providing reports to identify external faults if needed.
