Business Details
12 Years
experience
Emergency
services
Expert Computer Repairs in Norwich
Established in 2014 with over a decade of prior IT support experience, Computer Repair Norwich delivers professional, cost-effective solutions for PCs, laptops, tablets, phones, and gaming consoles. Our team combines technical expertise with a customer-centric approach, prioritising clear communication and transparent pricing. With 5-star reviews across platforms, we specialise in virus removal, data recovery, hardware repairs, and maintenance services.Our commitment to quality is underscored by free diagnostics when accepting repair quotes, same-day response times, and a personalised service that treats clients as individuals rather than case numbers. We operate with accountability and reliability, ensuring every repair undergoes rigorous inspection before client approval.
Services
Phone Repair
Console Repair
Virus Removal
Data Recovery
Computer Maintenance
Details
- Year established: 2014
Highlights and features
- We have over 10 years of experience in computer repair and IT support.
- Free diagnostics with no obligation when you accept our repair quote.
- Personalised service treating clients as individuals, not case numbers.
- Proven track record with hundreds of 5-star reviews across verified platforms.
- Transparent pricing with no hidden fees or surprise charges.
What people say
Fast and friendly service
Excellent customer support
Highly recommend
Great value for money
Professional technicians
Services
Virus Removal
Our virus removal service eliminates malicious software including trojans, spyware, and ransomware from computers and mobile devices. Using advanced diagnostic tools, we identify and remove threats while preserving your data integrity. The process includes system optimisation to prevent future infections and restore performance. Customers benefit from expert technicians who explain security vulnerabilities and provide prevention advice. This service suits both urgent malware removal needs and proactive system checks.
Data Recovery
Specialising in retrieving lost data from damaged storage devices, our recovery service handles hard drives, SSDs, USB sticks, and memory cards. We employ cleanroom facilities and proprietary tools to recover files from physically damaged media or corrupted systems. The process includes diagnostic assessment, recovery attempts, and verification of retrieved data. Customers receive clear progress updates and data transfer options. This service addresses accidental deletions, hardware failures, and disaster scenarios.
Console Repair
We repair gaming consoles including PlayStation, Xbox, and Nintendo Switch models. Our technicians address overheating issues, hardware failures, and software problems through component replacement and firmware restoration. The service includes diagnostic testing, repair execution, and functionality verification. Customers receive detailed explanations of repair processes and maintenance advice. This service caters to both casual gamers and enthusiasts requiring reliable console performance.
Computer Maintenance
Our maintenance packages improve computer performance through hardware cleaning, software optimisation, and security updates. The service includes thermal paste replacement, registry cleaning, and malware scanning across three tiers: Advanced, Professional, and Ultimate. Each package targets specific performance issues while extending device lifespan. Customers benefit from customised maintenance schedules and technical support. This service prevents system failures and maintains optimal operation.
Phone Repair
We fix smartphones and tablets including screen replacements, battery changes, and port repairs. Our service covers water damage recovery, charging port fixes, and component replacements using quality parts. The process includes diagnostic testing, repair execution, and functionality checks. Customers receive clear pricing information and repair guarantees. This service addresses common mobile device issues while maintaining device integrity.
People
Mick
Owner & Lead Technician
With over 12 years of IT support experience, Mick established Computer Repair Norwich in 2014. He specialises in hardware diagnostics and software solutions while maintaining direct customer relationships. His approach combines technical expertise with accessible communication, ensuring clients understand repair processes. Mick oversees daily operations and personally handles complex repair cases.
Questions
Do you offer same-day diagnostics?
Yes, we respond to enquiries on the same day and provide free diagnostics when you accept our repair quote.
Can you repair gaming consoles?
We specialise in PlayStation, Xbox, and Nintendo Switch repairs including hardware failures and software issues.
Do you provide data recovery services?
Yes, we recover data from damaged storage devices including hard drives, SSDs, and memory cards.
Are your technicians qualified?
Our team has over 12 years of combined IT experience with specialisations in computer hardware and software.
Do you offer collection services?
Yes, we provide local collection and return services for repairs - contact us for collection quotes.
How transparent are your pricing policies?
We guarantee no hidden fees - all repair costs are approved by clients before work begins.
