Fixing your technology, not your budget!
At Norfolk IT Services, our goal is to provide top-notch PC repair, data recovery, and IT consultancy services to individuals and businesses in the Norwich area. Our certified PC repair technician, Jason, has over 30 years of experience in the field and is dedicated to delivering a friendly, common-sense service that is painless and easy for our customers.
Our Services
We offer a comprehensive range of services to cater to your IT needs. From PC repairs and upgrades to data recovery and virus removal, we've got you covered. Our data recovery service is designed to retrieve lost files and data from damaged or corrupted hard drives, and we guarantee a no-data, no-fee policy. Our PC MOT service ensures your computer is running at its optimal level, and our virus removal service thoroughly scans your system to eliminate any threats.
Our Approach
At Norfolk IT Services, we believe in taking a personal approach to IT support. We understand that every customer's needs are unique, and we take the time to listen to your concerns and provide tailored solutions. Our goal is to provide a hassle-free experience that gets your computer up and running smoothly, so you can focus on what matters most - your work or personal life.
Our Expertise
With over 30 years of experience in the IT industry, our certified technician has worked as an IT Consultant, IT Trainer, Project Manager, and IT Customer Manager. He holds certifications in CompTIA A+, ITIL IT Service Management, and PRINCE2 Project Management. You can trust that your computer is in good hands with our expert technician.
Why Choose Us
At Norfolk IT Services, we pride ourselves on our friendly and approachable service. We believe in explaining things in a clear and concise manner, without using jargon that might confuse you. Our goal is to empower you with the knowledge you need to get the most out of your computer. Whether you're a home user or a business owner, we're here to help you get back to a happy place with your PC or laptop.
Overview of Reviews
The reviews of Norfolk IT Services are overwhelmingly positive, with all reviewers giving a 5-star rating.
Praise for Norfolk IT Services
Reviewers praised Jason, the owner of Norfolk IT Services, for his professionalism, expertise, and friendly service. Many reviewers appreciated his ability to explain technical issues in a clear and concise manner, making them feel comfortable and informed throughout the process.
Technical Expertise
Reviewers praised Jason's technical expertise, citing his ability to repair and upgrade laptops and PCs quickly and efficiently. He was able to fix a range of issues, including water damage, slow performance, and hardware upgrades.
Customer Service
Customers praised Jason's excellent customer service, citing his prompt responses, clear communication, and willingness to answer questions. Reviewers felt that Jason went above and beyond to provide a personalized service, taking the time to explain technical issues and offer advice.
Value for Money
Reviewers praised the value for money provided by Norfolk IT Services, citing competitive prices and excellent value for the quality of service received.
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