Support your local independent Pharmacy!
Welcome to Acorn Pharmacy! We are an independent pharmacy located in Frome and Wedmore, offering a comprehensive range of services to cater to your healthcare needs. With a team of experienced pharmacists and supportive staff, we are committed to providing you with personalized care and tailored advice.
Who We Are
Acorn Pharmacy is proudly serving the local community for several years. Our team of highly qualified pharmacists and compassionate staff are dedicated to offering exceptional care and tailoring our services to your individual needs. We value open communication and collaborative partnerships to ensure your health and wellbeing are our top priority.
Our Services
At Acorn Pharmacy, we offer a wide array of services to support your healthcare journey. These include:
**Pharmacy First Service
- Treatment of common ailments such as sinusitis, sore throat, earache, and urinary tract infections.
- Prescription of necessary medications.
Minor Ailments Scheme
- Treatment for minor illnesses like conjunctivitis, urinary tract infections, and fungal infections.
- Supply of prescription-strength medications.
Free Prescription Collection & Delivery Service
- Convenient collection of your prescriptions at our pharmacy or your chosen surgery.
- Local delivery service available for added convenience.
Electronic Prescription Service (EPS)
- Enroll in the EPS to receive your prescriptions electronically, saving you the need to collect paper prescriptions from your GP.
- Choose to nominate Acorn Pharmacy as your preferred pharmacy and receive your medications directly from us.
Our Commitment
At Acorn Pharmacy, we believe in:
- Individualized care: We take the time to understand your unique needs and preferences.
- Accessibility: We offer convenient services and flexible hours to meet your healthcare needs.
- Quality: We adhere to the highest standards of pharmacy practice and patient care.
- Community: We are committed to supporting our local community and providing tailored services to meet their healthcare needs.
Support your local independent pharmacy - choose Acorn Pharmacy!
Service Quality and Staff Behavior
- Excellent Service and Friendly Staff: Locks Hill Acorn Pharmacy has been praised for its brilliant service, with staff described as very helpful and friendly. Customers have noted that the pharmacy is the best in town, with an excellent delivery service. Staff members have been commended for their helpfulness and professionalism.
- Poor Service and Rude Staff: However, there have been reports of poor service and rude staff behavior. Some customers have experienced missing medication, and varying stories from the staff when they asked for clarification. There have also been instances of staff displaying a negative attitude towards customers on controlled drugs.
Reliability and Trustworthiness
- Reliable and Trustworthy: Locks Hill Acorn Pharmacy has been considered a reliable and trustworthy source for medication by some customers. The pharmacy has been noted for its ability to accurately and timely provide prescribed medication.
- Unreliable and Untrustworthy: On the other hand, some customers have experienced issues with their medication, including missing items and no owing slip. There have also been instances where staff have accused customers of stealing extra controlled drugs, leading to a lack of trust in the pharmacy.
Customer Experience
- Positive Experience: Many customers have had a positive experience at Locks Hill Acorn Pharmacy, appreciating the friendly and helpful staff, the quick access, and the excellent service provided. The pharmacy has been considered a valuable local resource.
- Negative Experience: However, some customers have had a negative experience, including encountering rude staff, experiencing delays in receiving medication, and facing difficulties with controlled drugs. These issues have led to a decrease in customer satisfaction and trust.
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