Book with us and experience the difference!
At DG Private Hire Limited, we take pride in being Nottingham's number one provider of business travel to the private and public sector. With over 30 years of experience in the industry, we have established ourselves as a reliable and trustworthy partner for all your transportation needs. Our commitment to providing an unparalleled service has earned us a loyal customer base of over 600 priority customers in Nottingham.
Our History
Our journey began in 1986, and since then, we have been dedicated to serving the community of Nottinghamshire. We have evolved over the years, incorporating the latest technology and innovative solutions to stay ahead of the curve. Our team of experienced drivers, customer service representatives, and operations staff work tirelessly to ensure that every journey is safe, comfortable, and stress-free.
Our Services
We offer a comprehensive range of services designed to cater to the diverse needs of our customers. From executive travel to airport transfers, wedding services to student transportation, we have got you covered. Our fleet of vehicles is meticulously maintained to provide a comfortable and luxurious travel experience. Whether you need a taxi for personal or business use, our easy-to-use app and online booking system make it convenient to book a ride with us.
Why Choose Us
What sets us apart is our commitment to excellence, our passion for innovation, and our dedication to customer satisfaction. Our drivers are professionally trained, courteous, and polite, ensuring that you have a pleasant journey every time. We pride ourselves on being creative, adaptive, and ever-ready to serve you. With our Journey Point system, you can book a taxi quickly and fuss-free, and our instant booking feature ensures that you get a taxi in no time.
Testimonials
Don't just take our word for it. Our customers rave about our services, praising our promptness, professionalism, and politeness. From disabled passengers to business owners, our customers appreciate the extra mile we go to ensure their satisfaction.
Reliability and Service Issues
Some users have experienced issues with the reliability of the taxi service, including being left stranded due to a lack of wheelchair-accessible taxis and drivers not turning up for pre-booked pickups.
Technical Issues
Technical issues have also been reported, including difficulties with logging into the app and receiving confirmation codes, which can cause inconvenience for users.
Pricing and Payment
There have been complaints about pricing and payment, including unexpected changes to fares and disputes over payment methods.
Driver Quality and Communication
Some users have praised the excellence of certain drivers, while others have reported poor communication and unhelpful drivers.
Booking System and Customer Service
The automated booking system has been criticized for being poor, and customer service has been reported as unhelpful in resolving issues.
Positive Experiences
On the other hand, many users have reported positive experiences with the taxi service, including excellent drivers, reliable pickups, and good customer service.
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