Travel with ease, travel with K.C Central Taxis.
Welcome to K.C Central Taxis, the premier taxi service provider in Long Eaton and surrounding areas. We are proud to offer a comprehensive range of services, designed to meet the diverse needs of our customers. Whether you're in need of a reliable airport transfer, a convenient account service for your business, or a simple, hassle-free journey around town, we've got you covered.
Our History
Our story began with the merger of two separate companies, K.C cars and Central taxis, which formed the foundation of what we know today as K.C Central Taxis. Over the years, we've evolved to become one of the leading taxi companies in Long Eaton and the surrounding areas. In 2014, we were acquired by Near-N-Far Taxis, the largest taxi company in the Erewash borough. This strategic move enabled us to invest in modernising our office and installing state-of-the-art computerised data dispatch systems in all our vehicles. Today, we're fully equipped to handle large volumes of passengers with ease, providing a taxi service that's second to none.
Our Services
At K.C Central Taxis, we understand the importance of providing a reliable, efficient, and comfortable travel experience. That's why we offer a range of services designed to cater to diverse needs and preferences. Our airport taxi services, for instance, cover all major UK airports, including East Midlands Airport, Birmingham International, Doncaster, Leeds Bradford, Liverpool John Lennon, Luton, Manchester, Stansted, and London Heathrow and Gatwick. Our fleet of vehicles includes adapted vehicles for special needs, ensuring that everyone can travel with us in comfort and safety.
Account Services
We also cater to business clients, offering account services that are tailored to meet the specific needs of your organisation. Whether you require regular transportation for your employees or need to book a one-off journey, our account services are designed to provide convenience, flexibility, and cost-effectiveness. Our online booking system makes it easy to manage your bookings and keep track of your expenses.
Online Booking
Making a reservation with us is simple and convenient. Just complete our online form, and we'll confirm your booking via SMS or email. Please note that your booking is only confirmed once you receive a confirmation message from us.
Our Commitment
At K.C Central Taxis, we're committed to providing an exceptional travel experience, every time. Our team is dedicated to ensuring that our customers receive a reliable, efficient, and comfortable service that meets their individual needs. We're open 24 hours a day, 365 days a year, so you can rely on us to get you where you need to go, whenever you need to travel.
Poor Experience with Taxi Company
Rude Customer Service
The taxi company has received criticism for their rude customer service. One reviewer described the person who answered the phone as being "rude and lack of manner" and even rejected their request for a pickup. This suggests that the company may have issues with their customer-facing staff.
Reliability Issues
Another reviewer reported a negative experience with the company's reliability. Despite booking in advance, the taxi failed to arrive, causing the reviewer to miss their train. This suggests that the company may have issues with their logistics and reliability.
Exceptional Customer Service
In contrast, one reviewer reported a positive experience with the company's customer service. Despite not being able to provide a taxi for the reviewer's desired location, the lady on the phone took the time to find an alternative company that could help and even provided their contact information. This suggests that the company may have some staff who are committed to providing good customer service.
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