Business Details
18 Years
experience
Emergency
services
Your Trusted IT Support Partner in Hampshire
Southern Solutions has been delivering exceptional IT support and services to businesses across Hampshire, Dorset, and the Isle of Wight for 17 years. Our in-house team of experts provides comprehensive IT solutions, including connectivity, cyber security, installations, and telecoms, ensuring clients receive tailored support without outsourcing. We prioritise continual investment in our team and systems to maintain the highest standards of service.Our approach combines technical expertise with a commitment to understanding each client's unique needs, offering 24/7 emergency support and certified cyber security training. With a focus on transparency and reliability, we act as an extension of our clients' teams, delivering solutions that drive business growth and operational efficiency.
Services
IT Support
Connectivity Infrastructure
Cyber Security
IT Consultancy
Installations
VoIP Telephony
Details
- Year established: 2008
Highlights and features
- We have 17 years of experience in business IT solutions
- Our in-house team provides consistent, expert support
- 24/7 emergency IT services with no outsourcing
- Cyber Essentials certified security training available
- Tailored solutions for businesses in Hampshire and beyond
Associations and certifications
- Cyber Essentials
- Cyber Essentials Plus
What people say
Friendly professional team
Smooth changeover
Transformed our company
Excellent service
Knowledgeable staff
Services
IT Support
Our 24/7 IT support ensures businesses maintain operational continuity through immediate access to in-house experts. With no outsourcing, our team provides tailored solutions for workstation, server, and cloud systems. We offer software support, backup management, and cyber security training, ensuring clients receive consistent, high-quality assistance that aligns with their specific business needs.
Cyber Security
Comprehensive cyber security services include staff training, firewall installations, and threat monitoring. We implement multi-factor authentication and endpoint detection systems while helping businesses achieve Cyber Essentials accreditation. Our proactive approach combines education, advanced technology, and 24/7 support to protect against evolving threats and ensure data integrity for organisations of all sizes.
Connectivity Infrastructure
We design and implement structured cabling and wireless infrastructure tailored to business requirements. Our certified professionals deliver high-speed LAN/WAN solutions, meshed networks, and remote working capabilities. Services include consultation, implementation, and certification to industry standards, ensuring reliable connectivity that supports both current operations and future scalability across physical and cloud environments.
IT Consultancy
Our consultancy services provide strategic technology planning and implementation support. With 76 combined years of experience, we offer project mapping, infrastructure design, and accreditation assistance including ISO27001. We work as virtual IT directors or support internal teams, delivering custom solutions for network upgrades, cloud migrations, and technology budget planning while maintaining strict confidentiality and industry compliance.
VoIP Telephony
Our VoIP solutions eliminate physical equipment requirements while offering flexible communication features. Services include call recording, conferencing, and number management with compliance-ready functionality. The system integrates with business applications and provides detailed call analytics, enabling organisations to maintain professional communications while benefiting from cost-effective, location-independent telephony solutions tailored to their operational needs.
People
Oli
Managing Director
Oli leads Southern Solutions's strategic direction, ensuring alignment with client needs and industry advancements. With extensive IT management experience, he oversees service delivery and business growth while maintaining hands-on involvement in client relationships and technology development.
Chrissy
Director
Chrissy plays a key role in business strategy and client relations at Southern Solutions. She focuses on maintaining high service standards and fostering long-term client partnerships, leveraging her deep understanding of IT operations and business development to drive company growth.
Kieran
Technical Manager
Kieran oversees technical operations and service implementation at Southern Solutions. With specialist expertise in network infrastructure and cyber security, he ensures technical excellence across projects while mentoring the support team to maintain consistent service quality for all client engagements.
Ben
Technical Account Manager
Ben serves as primary technical contact for clients, managing support requests and service improvements. His role combines technical expertise with account management, ensuring clients receive tailored solutions while maintaining compliance with industry standards and best practices.
Questions
Do you support remote working environments?
Yes, we specialise in enabling remote working through secure cloud solutions and network infrastructure. Our support plans include home workers, ensuring seamless connectivity and productivity regardless of location.
Can you provide on-site technical support?
We offer both remote and on-site support tailored to client requirements. Our team provides physical assistance when needed while maintaining 24/7 remote availability for urgent issues.
Which areas do you cover for IT services?
We primarily serve Hampshire, Dorset, and the Isle of Wight including Portsmouth, Southampton, and Winchester. However, we can support businesses nationwide through our remote capabilities.
Do you offer emergency IT support outside office hours?
Yes, we provide 24/7 emergency support directly through our in-house team. This service can be included in managed service agreements for complete business continuity assurance.
How do you handle cyber security training?
We deliver annual or bi-annual cyber security training covering email protection, password management, and malware prevention. Training includes practical scenarios and is updated regularly to address emerging threats and technologies.
Can you help with IT accreditations?
We assist with Cyber Essentials, Cyber Essentials Plus, and ISO27001 accreditations. Our team guides clients through preparation, implementation, and assessment processes to achieve compliance with industry security standards.
