Business Details
26 Years
experience
Emergency
services
Your Trusted IT Partner for Secure, Scalable Solutions
Established over 25 years ago, Netserve has built a reputation as a trusted IT partner for small and growing businesses across Hampshire, Dorset, and beyond. Our team of local technicians delivers secure, scalable, and cost-effective IT solutions tailored to meet the unique needs of each client. Specialising in managed IT services, cybersecurity, Microsoft 365 integration, server management, and automated backups, we prioritise proactive support to minimise downtime and ensure business continuity. With a proven track record of serving over 500 satisfied customers, our expertise extends to both physical and cloud-based infrastructure.We combine technical proficiency with a client-centric approach, offering transparent pricing, 24/7 support, and a commitment to simplifying technology for our clients. Our ISO-certified processes and focus on GDPR compliance demonstrate our dedication to maintaining the highest standards of data protection and service reliability. By continuously investing in cutting-edge tools and staff development, we ensure our clients receive innovative solutions that drive operational efficiency and long-term growth.
Services
Business IT Support
Cybersecurity
Microsoft 365
Managed Backups
Server Management
Details
- Year established: 2000
Highlights and features
- We offer 24/7 threat detection and response with advanced endpoint protection.
- Our team consists of Microsoft-certified experts with 25+ years of local experience.
- We guarantee 90% live answer rate and 91.2% SLA compliance for support tickets.
- Our services include GDPR-ready security posture and compliance assistance.
- We provide tailored solutions for remote teams and hybrid working setups.
What people say
Zero Downtime
Professional and responsive
Quick resolution
Expert knowledge
Reliable service
Services
Business IT Support
Our business IT support delivers responsive assistance for day-to-day operations and strategic technology planning. With 24/7 helpdesk access and on-site technicians, we ensure minimal downtime for Hampshire and Dorset businesses. Our services include workstation management, remote support, and customised maintenance plans tailored to your specific industry requirements.
Cybersecurity
24/7 cybersecurity protection combines advanced threat detection with rapid incident response. We implement enterprise-grade security measures including endpoint protection, email filtering, and continuous monitoring to safeguard against ransomware, phishing, and data breaches. Our GDPR-compliant solutions protect businesses of all sizes across multiple sectors.
Microsoft 365
Microsoft 365 services encompass complete setup, migration, and ongoing support for cloud productivity tools. We optimise Teams, SharePoint, and Exchange Online while implementing robust security policies. Our experts help businesses maximise collaboration features while maintaining data protection compliance through multi-factor authentication and access controls.
Managed Backups
Automated backup solutions ensure complete data recovery protection for critical business information. We implement secure cloud storage with daily backups and comprehensive disaster recovery plans. Our monitoring systems verify backup integrity while encryption protocols maintain compliance with data protection regulations for Hampshire-based organisations.
Server Management
Proactive server management services maintain optimal performance for physical and cloud-based infrastructure. We provide continuous monitoring, security patching, and performance optimisation to prevent downtime. Our support covers on-premises servers, virtual machines, and cloud platforms like Microsoft Azure with regular reporting on system health and security status.
People
Will Bellows
Managing Director
Will Bellows leads Netserve with over 25 years of IT industry experience, specialising in managed services and cybersecurity. He focuses on delivering tailored technology solutions while maintaining the company's commitment to local support and technical excellence.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT support including cybersecurity, Microsoft 365 management, server monitoring, and automated backups tailored to small business needs.
Do you provide 24/7 technical support?
Yes, our helpdesk operates 24/7 with 90% live answer rate and guaranteed response times for critical issues.
Are your services GDPR compliant?
All our cybersecurity and data management solutions include GDPR compliance features with regular audits and documentation.
What areas do you cover?
We primarily serve Hampshire and Dorset businesses with support available nationwide through remote connectivity.
How do you handle emergency IT issues?
Our 24/7 support team provides immediate response for critical systems failures with guaranteed resolution timeframes.
Can you help with Microsoft 365 migration?
Yes, we offer complete Microsoft 365 migration including data transfer, system configuration, and staff training.
