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A Reliable and Professional Taxi Service in Arundel
Nestled in the historic town of Arundel, West Sussex, Castle Cars Ltd stands as a trusted partner for reliable and comfortable transportation. We are a family-run taxi company driven by a passion for delivering exceptional customer service and an understanding of the local area.
Experienced Drivers, Immaculate Vehicles
Our drivers are highly experienced professionals, holding valid DBS checks and Level 2 NVQ qualifications in Road Passenger Vehicle Driving. They are committed to providing courteous and attentive service, ensuring you arrive at your destination on time and in absolute comfort.
Our extensive fleet consists of modern and immaculately maintained cars, ranging from saloons and hatchbacks to estates and even an 8-seater. We cater to every travel need, ensuring a comfortable and reliable journey for every passenger.
Tailored Services for Every Journey
Castle Cars Ltd caters to a wide variety of travel needs, including:
- Airport and dock transfers: Enjoy a seamless and stress-free journey to and from major airports and docks across the region.
- Local and long-distance journeys: Navigate the local area with ease or explore further afield with our reliable transportation.
- Weddings and executive hires: Make your special event or business journey truly memorable.
- Group transportation: We offer transportation for groups of all sizes, ensuring comfortable and reliable travel.
A Company Committed to Customer Satisfaction
At Castle Cars Ltd, exceeding customer expectations is our top priority. We prioritize communication, transparency, and personalized service. Our friendly and knowledgeable staff are always available to assist you with queries and ensure a smooth and enjoyable travel experience.
Explore the Beauty of Arundel
As a local company with deep understanding of the area, we take pride in promoting the hidden gems of Arundel and its surrounding villages. Let us be your guide to exploring the rich history, picturesque landscapes, and diverse attractions that this special region has to offer.
Overview of Castle Cars Taxi Service
Castle Cars, a taxi service operating in and around Arundel, has received a mixed bag of reviews from its customers. While some patrons have reported positive experiences, others have expressed disappointment and frustration with the company's services.
Positive Experiences
Some reviewers have praised Castle Cars for their friendly and helpful drivers, with one reviewer stating that the driver was "professional and hospitable." Others have appreciated the company's convenient location near the train station and their willingness to accommodate last-minute bookings. A few reviewers have also commended the company's efficient and reliable service, with one reviewer stating that the taxi arrived on time and the driver was friendly.
Negative Experiences
However, many reviewers have expressed disappointment and frustration with Castle Cars. Some have reported that their taxis were late or failed to arrive, leaving them stranded. Others have complained about the company's poor communication, with drivers failing to inform them of delays or changes to their bookings. Several reviewers have also expressed concern about the safety of the drivers, with some reporting that they drove recklessly or aggressively. Additionally, some reviewers have been unhappy with the company's pricing, feeling that they were overcharged for their journeys.
Common Issues
Some common issues that have been reported by reviewers include:
- Late or failed arrivals of taxis
- Poor communication from drivers and the company
- Safety concerns regarding the driving habits of some drivers
- Overcharging for journeys
- Unprofessional behavior from drivers
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