Our Commitment to Efficiency and Customer Satisfaction
Gareth Williams Heating has been proudly serving the Newport and South Wales area for over 15 years. We are a team of experienced, certified engineers dedicated to providing exceptional customer service and efficient, reliable heating solutions.
Our expertise covers all aspects of boiler installation, servicing, and repair, ensuring your complete peace of mind. With over 30 years of experience in the industry, our engineers have seen it all and can tackle any heating problem with confidence.
Comprehensive Services for Your Needs
We offer a comprehensive range of services to meet your individual needs, including:
Boiler Installations
- Supply and installation of new boilers from leading manufacturers
- Up to 10-year warranties on selected boilers
- Free, no-obligation quotes with transparent pricing
Boiler Servicing and Maintenance
- Comprehensive checks and tune-ups to ensure optimal performance
- Repair and maintenance of all major boiler brands
- Emailing of service reports with detailed information
System Power Flushing
- Removal of sediment and debris from your central heating system for improved efficiency and reliability
- Treatment with corrosion inhibitor to prevent future problems
Central Heating System Installation
- Design and installation of efficient heating systems tailored to your needs
- Consideration of energy efficiency, performance, and cost
- Attention to detail and meticulous workmanship
Our Values
At Gareth Williams Heating, we believe in:
- Customer Satisfaction: Providing exceptional customer service is our top priority
- Integrity: Offering transparent pricing and upfront information
- Quality: Delivering high-quality workmanship and reliable products
- Sustainability: Promoting energy efficiency and eco-friendly solutions
Our Promise
We are committed to offering:
- Free, no-obligation quotes
- Competitive prices and transparent billing
- Responsive communication and personalized service
- Guaranteed workmanship and parts
Summary of Reviews
The reviews for Gareth Williams Heating Ltd. range from extremely positive to negative. The majority of the reviews praise the company's excellent service, professionalism, and friendly staff.
Positive Reviews
Many reviewers, such as Margaret Cox, Elen Evans, Leigh Hicks, Claire Heaney, Rachel Lydford, David Carvalho, Marc, and Robbie Ash, have given the company 5-star ratings, highlighting their exceptional service, competitive pricing, and excellent workmanship. They describe the engineers as knowledgeable, friendly, and tidy, and the company's overall service as perfect, excellent, and top-notch.
Negative Reviews
On the other hand, Sally Steel had a poor experience with the company, citing a lack of empathy and professionalism. She felt embarrassed and frustrated during the conversation with Gareth Williams, who failed to sympathize with her plight and hung up on her. John Grainger also had a negative experience, stating that Gareth Williams did not provide any helpful advice or assistance when he had a heating problem.
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