Hagan Pharmacy is an independently-owned and operated pharmacy serving the residents of Inverclyde since 1995. We pride ourselves on giving personalised service that is compassionate and friendly yet also professional and efficient. Our team of helpful and friendly, well-trained staff are dedicated to providing the highest service possible to our customers, both old and new.
Our Services
At Hagan Pharmacy, we offer a range of services to cater to all your healthcare needs. Our NHS Pharmacy First service allows you to obtain many medicines over the counter from our pharmacist to treat minor ailments, for free. We also provide a Repeat Prescription Service, where we will order and dispense your medication on your behalf, making it convenient for you to manage your prescriptions. Additionally, we offer a Prescription Delivery Service, where we deliver your medication to your doorstep, taking the hassle out of collecting your prescriptions.
Our In Pharmacy Services include Medicines Compliance Aids, where we provide customized blister packs and dosette boxes to help you manage your medication. We also offer a range of over-the-counter medicines and healthcare products to cater to your everyday needs.
Our Commitment
At Hagan Pharmacy, we are committed to providing the highest level of service to our customers. We understand the importance of Compassionate and friendly service, which is why our staff are always happy to assist you with any queries or concerns you may have. We are dedicated to providing professional and efficient service, ensuring that you receive your medication and healthcare products in a timely manner.
Covid-19 Update
We are taking vital measures to lower the spread of Covid-19. Our primary focus is to keep our staff and patients safe and healthy. We are following the government guidelines for social distancing and have implemented a two-person limitation in the shop at once. We kindly ask that you adhere to these rules and refrain from coming into the pharmacy if you are experiencing any symptoms of coronavirus. We are doing everything we can to have prescription deliveries to your door in a timely manner, please be patient at this time as we deal with an unprecedented demand for pharmacy products.
Staff Performance
The staff at the chemist have received praise for being friendly, helpful, and caring. They are always ready to provide information and assist customers when needed. However, one customer noted that sometimes they can take a while to notice when someone is waiting at the counter.
Prices and Services
The prices at the chemist are considered to be good, and the staff have been helpful with children and emergencies. However, one customer expressed frustration with the chemist's prescription ordering system, citing inconsistencies and a lack of communication.
Issues and Concerns
Some customers have experienced issues with the chemist, including a lack of notice when prescriptions are ready for collection, despite advertising this service. Another customer reported being barred from the chemist after being told to wait a week before collecting their medication, only to receive a call from their doctor instructing them to go to a different chemist.
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