Reach Pharmacy is a distinguished online chemist, operated by a registered pharmacy, that caters to both the community and retail sectors. We are a small yet dedicated pharmacy chain, situated in and around Glasgow, striving to set the benchmark for customer satisfaction. Our commitment to excellence was recently acknowledged as we were awarded the Pharmacy Business Development of the Year prize at the Scottish Chemists Review Awards. This accolade is a testament to our relentless pursuit of providing unparalleled services and products.
Our team of highly trained, qualified, and motivated professionals is always ready to serve the local and national communities. We are committed to delivering a superior pharmaceutical experience, maintaining the utmost respect for privacy and confidentiality. Our services extend beyond the traditional pharmacy model, offering a host of unique and innovative solutions tailored to meet your needs.
Our Services
At Reach Pharmacy, we offer a comprehensive range of services, designed to provide complete customer satisfaction. These services include, but are not limited to:
- Pharmacy Registration Form: We make it easy for you to register with our pharmacy, ensuring a seamless experience when accessing our products and services.
- Medicine Locker: This unique service allows you to securely store your medications with us, ensuring they are safely kept and readily available when needed.
- Medical Cannabis Referral Service: We facilitate access to medical cannabis for eligible patients, following a strict referral process to ensure safe and responsible use.
- Repeat Prescriptions: We offer a convenient and time-saving service for managing your repeat prescriptions, allowing you to order online or through your smartphone.
- Travel Clinic: Our travel clinic provides essential health services for those planning international travel, including vaccinations and advice on staying healthy abroad.
- Sexual Health Clinic: We offer confidential and fast sexual health testing, ensuring peace of mind and early detection of any potential issues.
- Ear Health Clinic: Our ear health clinic provides expert care and treatment for various ear conditions, including ear wax removal and hearing assessments.
- Allergy Testing: We offer comprehensive allergy testing, helping you identify and manage allergic reactions effectively.
- Weight Loss Clinic: Our weight loss clinic provides professional guidance and support for those looking to lose weight and maintain a healthier lifestyle.
- COVID PCR Testing: We offer reliable and efficient COVID-19 PCR testing, providing Fit to Fly certificates for your travel needs.
- Digital Dentist: Our digital dental checkup service allows you to maintain your oral health from the comfort of your home, saving you time and providing convenience.
By choosing Reach Pharmacy, you are selecting a partner committed to providing exceptional customer service, expert advice, and innovative solutions for your health and well-being.
Overall Experience
The reviews highlight the mixed experiences of customers at REACH. While some had an amazing experience with excellent service, others had a disappointing and unprofessional encounter.
Positive Aspects
A significant number of reviewers praised the staff for being lovely, welcoming, and caring. They appreciated the quick and smooth service, tailored to their unique needs and travel plans. The cost was also considered extremely reasonable, and the same-day appointment option was a big plus.
Negative Aspects
On the other hand, some customers had issues with double booking, leading to waiting times and inconvenience. The lack of adequate waiting area and ticketed parking around the area added to the frustration. A few reviewers also experienced poor service, including being told to wait despite having a booked appointment, and the pharmacist being unprepared for vaccinations.
Specific Services
The travel vaccination service received positive feedback, with staff being knowledgeable and helpful. The earwax removal service was also praised for being friendly, thorough, and effective.
