Birch Garden Buildings Ltd is a dedicated team of skilled craftsmen with over years of experience in constructing high-quality sheds, garden rooms, summerhouses, workshops, playhouses, and more. We are driven by a desire to provide our customers with beautiful and functional outdoor spaces that enhance their homes and lifestyles.
What sets us apart
- Bespoke Design & Construction: Each project is treated as a unique opportunity, tailored to the individual needs and aspirations of our clients. We take the time to understand your specific vision and translate it into a reality.
- Exceptional Quality: We use only the finest materials and employ meticulous craftsmanship to deliver outstanding results. Every detail, from the framing to the finishing, is meticulously finished to ensure a flawless and professional look.
- Unbeatable Value: We believe in transparent pricing and offer competitive rates that won't break the bank. Additionally, we offer free delivery and installation within 50 miles of our factory in South Yorkshire.
- Outstanding Customer Service: Our dedicated team is committed to providing friendly and efficient communication throughout the entire process, from initial consultations to project completion.
Sheds
- Custom-designed sheds for extra storage and organisation
- Budget-friendly and premium options available
- Durable sheds built to withstand all weather conditions
Garden Rooms
- Versatile rooms perfect for a variety of uses, such as offices, gyms, playrooms, and relaxation spaces
- Fully customisable and designed to your exact specifications
- Built with high-quality materials and meticulous craftsmanship
Other Structures
- Summerhouses for enjoying the outdoors in style and comfort
- Workshops for hobbies, storage, or business purposes
- Playhouses that spark children's imaginations and encourage outdoor play
Our Mission
To create stunning and functional outdoor spaces that enhance the lives of our customers. We are dedicated to exceeding expectations and delivering exceptional value through exceptional craftsmanship, quality materials, and unwavering customer service.
Review Summary
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Customer Experience
Lilly Rae Flynn Flynny, the reviewer, had a poor experience with the Pent Royal Garden Building. The customer purchased the product in October 2020 and began noticing leaks immediately.
Leaking Issues
The company initially attributed the leakage to the customer's use of a felt roof and panelling the interior with plaster. They advised the customer to purchase a rubber roof to prevent further leakage. However, the leakage continued.
Warranty Issues
When the customer contacted the company again, they were informed that the warranty had expired. The customer was not offered a replacement or a solution to the problem, further exacerbating the negative experience.
Product Performance
The reviewer concluded that the product was not suitable for its intended purposes as an office space, garden room, or yoga room. The product's failure to provide a waterproof environment resulted in damage to valuable items left inside.
Customer Service
The customer service experience was described as awful, with poor communication and a lack of aftercare. The reviewer's concerns were not addressed, and the company failed to provide a satisfactory solution to the problem.
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