Providing electric solutions for a brighter future
At Iceni Windows, we take pride in being a leading manufacturer of high-quality windows, doors, and conservatories, serving the South East of England since 2003. Our commitment to excellence has earned us a reputation as a trusted and stable supplier to the trade and retail markets.
Our History
Established in 2003, Iceni Windows has grown rapidly but controlled, becoming one of the most stable and trusted organizations within its market. Our professional approach to supplying what customers want, when they want it, has enabled us to build a loyal customer base. We have invested in state-of-the-art manufacturing equipment and techniques, allowing us to offer a wide range of products from renowned brands such as Rehau, ALUK, Residence, Solidor, and DoorCo.
Our Services
We understand the importance of delivering exceptional products and services to our customers. That's why we offer:
- High-quality PVCu and Aluminium windows and doors
- Composite doors from leading brands
- Conservatories and roofs to enhance your living space
- A dedicated showroom to showcase our products (opening in 2024)
- Free delivery across the South East of England
- Quality marketing materials to support our customers
- Remote pricing software for easy ordering
- Personal account manager for dedicated support
- WER A-rated windows as standard
- BSI-accredited products, meeting the highest industry standards
- Same-day quotation and order confirmation service
- Dedicated factory space for roofs and aluminium production
Meet the Iceni Team
Our team of experienced professionals is dedicated to providing exceptional customer service, from sales and marketing to production and dispatch. Meet our directors, sales and marketing team, production managers, and accounts team, who work together to ensure our customers receive the best possible experience.
Why Choose Iceni Windows?
We believe in building long-term relationships with our customers, which is why we offer a range of benefits, including:
- Free delivery across the South East of England
- Quality marketing materials to support our customers
- Remote pricing software for easy ordering
- Personal account manager for dedicated support
- WER A-rated windows as standard
- BSI-accredited products, meeting the highest industry standards
- Same-day quotation and order confirmation service
Overall Experience
The reviews paint a mixed picture of the company, with some customers having excellent experiences and others having terrible ones.
Positive Aspects
- Quality Products: Many reviewers praised the company's products, stating that they are of high quality and competitively priced.
- Excellent Customer Service: Some reviewers mentioned that the company's customer service is excellent, with staff going above and beyond to help with any issues that arise.
- Reliable and Efficient: A few reviewers mentioned that the company is reliable and efficient, with products delivered on time and in good condition.
Negative Aspects
- Poor Customer Service: Several reviewers mentioned that the company's customer service is poor, with unhelpful and rude staff who are not interested in resolving issues.
- Quality Control Issues: Some reviewers mentioned that they received faulty products, and when they tried to get help, the company was unresponsive or unhelpful.
- Payment Issues: A few reviewers mentioned that the company is only interested in getting payment upfront and doesn't care about resolving issues or providing good service.
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