Business Details
11 Years
experience
Premium Dog Food Delivery Across the UK
Since our establishment in March 2015, Working Dog Food has been guided by a mission that places animal welfare at the forefront. Our dedication revolves around delivering high-quality products at competitive prices, with the ultimate aim of ensuring both pet owners and their furry companions are completely satisfied. Our commitment to user convenience is evident in the design of our website, which features a clean and simple layout that facilitates easy navigation. Customer satisfaction is the driving force behind our operations, with a focus on simplifying the process of finding the perfect product.As a family-owned business, our decisions are rooted in family values, ensuring personalized care for every customer. Our streamlined checkout process ensures swift delivery across England and Wales, while our environmental responsibility extends to sustainable packaging and green manufacturing practices. We collaborate with manufacturers who share our commitment to recycling and actively contribute to nature conservation through habitat creation initiatives.
Services
Dog food delivery
Sustainable packaging
Ingredient transparency
Charity partnerships
Customer support
Details
- Year established: 2015
Highlights and features
- Family-owned business with personal customer care
- BRC Grade A certified manufacturing practices
- Sustainable packaging solutions for environmental responsibility
- Free UK mainland delivery within 1-3 working days
- Expert team dedicated to pet nutrition and welfare
Associations and certifications
- BRC Quality and Food Safety Grade A
Services
Dog Food Delivery
We provide nationwide delivery of premium dog food products across the UK mainland within 1-3 working days. Our efficient logistics network ensures timely delivery of fresh, high-quality pet nutrition products directly to customers' doorsteps. Orders placed before 2pm on weekdays are often dispatched the same day, with tracking information provided for complete transparency.
Sustainable Packaging
Our commitment to environmental responsibility is demonstrated through the use of biodegradable polypropylene packaging for all orders. This sustainable solution reduces plastic waste while maintaining product freshness and integrity during transit. We actively work with manufacturers who share our commitment to recycling and environmental conservation initiatives.
Ingredient Transparency
We provide comprehensive ingredient information through our A-Z ingredient guide, detailing the nutritional benefits and sources of each component in our pet food products. This transparency helps pet owners make informed decisions about their dogs' dietary needs, with clear information about sourcing and nutritional content.
Charity Partnerships
We support leading UK animal charities through awareness initiatives and partnerships. Our website features information about organisations dedicated to dog and cat welfare, promoting responsible pet ownership and supporting initiatives that improve animal care standards across the United Kingdom.
Customer Support
Our dedicated customer support team provides expert assistance with product selection, order processing, and pet nutrition advice. Available via phone and email during business hours, we offer personalised guidance to help customers choose the most suitable products for their pets' specific needs and dietary requirements.
Questions
What areas do you deliver to?
We deliver to all UK mainland addresses within 1-3 working days.
What payment methods do you accept?
We accept major credit and debit cards through our secure online payment system.
Are your packaging materials environmentally friendly?
Yes, we use biodegradable polypropylene bags for all our product packaging.
How can I track my order?
Tracking information is provided via email once your order has been dispatched.
What is your returns policy?
We offer a 14-day returns policy for unopened products in their original packaging.
Do you offer pet nutrition advice?
Yes, our customer support team can provide general guidance on pet nutrition.
