Business Details
4 Years
experience
Luxury Pet Boarding & Day Care in Shropshire
Chetwynd Firs Boarding Kennels & Cattery is a family-run business established in Newport, Shropshire, offering premium pet care services since 2022. Our facility provides luxury accommodation for dogs and cats, set within four acres of private woodland with scenic views of a pond and woodland areas. We pride ourselves on delivering personalized care, ensuring each pet receives individual attention through twice-daily walks in enclosed woodlands and access to modern, comfortable facilities. Our team of experienced professionals is dedicated to creating a stress-free environment for pets, with provisions for dietary requirements, medication administration, and socialization tailored to each animal's needs. We maintain high standards of hygiene and safety across all our kennels and cattery units, which are regularly inspected and licensed by Telford & Wrekin Council.Our day care services operate from 8am to 6pm, offering structured play sessions and enrichment activities in secure outdoor spaces. As a family business, we combine decades of hands-on experience with a genuine passion for animal welfare, ensuring every guest feels at home during their stay. Our location on the A41 between Telford and Market Drayton provides easy access for clients from Shrewsbury, Stafford, Wolverhampton, and surrounding areas. We maintain transparency in our operations, with clear booking procedures and pricing structures, while our commitment to continuous improvement is reflected in our 5-star Google rating. Through consistent delivery of exceptional care, we have built a reputation as a trusted choice for pet owners seeking reliable boarding solutions.
Services
Pet Boarding
Day Care
Cattery Services
Medication Administration
Secure Woodland Walks
Details
- Year established: 2022
Highlights and features
- We offer personalized care with consistent team members handling your pet
- Our woodland setting provides natural enrichment and secure outdoor access
- We administer medication and accommodate special dietary requirements
- Licensed and inspected by Telford & Wrekin Council for quality assurance
- Family-run business combining professional expertise with genuine animal care
Associations and certifications
- Telford & Wrekin Council
What people say
Luxury accommodation
Experienced staff
Secure woodland
Personalized care
5-star service
Services
Pet Boarding
Luxury kennel and cattery accommodation for dogs and cats in a woodland setting. Guests receive twice-daily walks in enclosed forests, premium bedding, and personalized care. Our facilities include heated kennels, climbing towers for cats, and secure play areas for socialization.
Day Care
Structured day care program operating 8am-6pm with woodland walks and enrichment activities. Includes hypoallergenic food, play sessions in secure pens, and individualized attention. Socialization is gradually introduced with full supervision throughout the day.
Cattery Services
Spacious cat accommodation with woodland or pond views, featuring climbing towers and daily play sessions. Provides medication administration, dietary accommodations, and snuggle time with toys. Units include outdoor access for safe exploration.
Secure Woodland Walks
Twice-daily walks using long flexi-leads in fully enclosed woodland areas. Designed to stimulate natural behaviors through scent exploration and supervised social interaction. Routes include varied terrain and safe exploration opportunities for all breeds.
Medication Administration
Professional medication management for pets with special health needs. Our trained staff administer treatments according to veterinary instructions while maintaining detailed records. Includes support for dietary requirements and ongoing medical conditions during boarding stays.
People
Becky
Pet Care Specialist
Experienced in animal care with a focus on creating comfortable environments for boarding pets. Specializes in understanding individual pet needs to ensure stress-free stays.
Harry
Kennel Manager
Responsible for maintaining high standards in kennel facilities and overseeing daily pet care routines. Ensures all health and safety protocols are consistently followed.
Kirsty
Cattery Supervisor
Specializes in feline care with expertise in creating stimulating environments for cats. Manages medication programs and dietary requirements for boarding cats.
Chelsie
Day Care Coordinator
Organizes structured play sessions and socialization programs for day care dogs. Focuses on gradual introduction of social interactions to ensure positive experiences.
Emily
Customer Liaison
Manages client communications and booking procedures. Provides detailed information about services and ensures clear understanding of boarding requirements.
Questions
What services does Chetwynd Firs offer for pets?
We provide boarding for dogs and cats with luxury accommodation, twice-daily woodland walks, medication administration, and day care services operating 8am-6pm.
How do you ensure pet safety during stays?
Our facilities feature enclosed woodland areas, secure play pens, and trained staff supervision. All guests receive individual attention with structured routines for maximum security.
Can pets with special needs be accommodated?
Yes, we administer medications, accommodate special diets, and provide tailored care plans for pets with specific health requirements or behavioral needs.
What are your booking procedures?
Clients must complete registration and pet information forms. Bookings require a deposit, with confirmation provided upon receipt of payment and documentation.
How do you handle pet socialization?
Socialization is introduced gradually with full supervision. Dogs are grouped by temperament, while cats enjoy private spaces with controlled interaction opportunities during play sessions.
What happens during emergency situations?
We have contingency plans for emergencies, including alternative care arrangements and immediate communication with pet owners to ensure continuity of care.
